Sinclair Voicenet can do NICE System Upgrades

Sinclair Voicenet can help you maintain the effectiveness and efficiency of your NICE applications to ensure…

Last chance to take part in ContactBabel Survey

Contact Babel are inviting organisations with more than 10 UK agent positions to take part in…

Seven Tips Around Multichannel Integration in Your Contact Centre

Offering your customers multichannel to contact you, such as web, phone and social media, is becoming…

Getting started with Social Customer Service

Klaas van der Leest, Managing Director, Intelecom UK Ltd, shares his top five tips for successful…

Jabra Launches Public Sector Promotion

Jabra launch a price promotion to specifically support channel partners who supply headsets into the Public…

Betfred places a safe bet on Business Systems

Betfred is the world’s largest owner-operator bookmaker. A significant proportion of bets are still placed over…

Legal & General invests in QMax WFM

The Challenge Legal & General Group PLC is one of the UK’s leading providers of risk,…

50 Years of ASC – A Success Story

After 50 years of experience in speech and communications technology, ASC, founded on July 1, 1964,…

8×8 Extends Partnership with Zendesk

8×8 Extends Partnership with Zendesk to Enhance Customer Experience Management with the Virtual Office Cloud Telephony…

E.ON employees launch partnership with Teenage Cancer Trust

E.ON employees are using pedal power to launch the company’s new charity partnership with Teenage Cancer…

Vivocha and Transversal announce strategic partnership

Vivocha and Transversal announce strategic partnership: together to deliver an enhanced customer experience Vivocha, the award-winning…

Eptica accelerates growth in Q2

Eptica accelerates growth in Q2 with largest ever quarterly revenues; Software company positioned as sole European…

Financial Update from Netcall PLC

Netcall plc, a leading customer engagement software provider, is pleased to give an update on trading…

Event: Sabio Powering Digital Customer Engagement

 Thursday 28th August Join us at Sabio’s Powering Digital Customer Engagement event, to find out more…

Noble Systems Receives 2014 Product of the Year Award

Noble Systems Corporation, a global leader in unified contact center technology solutions, has received a “2014…

Dimension Data: Targets 1 Million Lync Voice Seats by 2017

Dimension Data, the USD 6 billion global ICT services and solutions provider, today announced an initiative…

Research on Headsets in the Contact Centre

BenchmarkPortal is conducting a One Minute Survey on the importance of headsets in the contact center.…

Selling CCaaS to the CFO

Contact Centre as a Service (CCaaS): Six ways to convince the CFO it’s worth the investment…

Jabra Announces Extention of Cashback Promotion

The Jabra Cashback promotion has been extended for quarter three to provide partners with a sales…

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