Sabio Group Named EMEA ‘Cloud Partner of the Year’
Sabio Group, the digital customer experience (CX) transformation specialist, has been named EMEA ‘Cloud Partner of the Year’ at a…
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AGA Appoints Maintel for Cloud Contact Centre Solution
Odigo Recognised Leaders in CCaaS Market Report
Cloud Technologies Brings Global Reach for Contact Centres
Content Guru & AXA UK Continue Tech Innovation Journey
Sytel Delivers Cloud Solution for Kantar Global Contact Centres
Achieve your Business Outcomes with IPI Cloud AI
NICE Google Partnership CXone to Chrome Enterprise
Content Guru Brings storm to Smaller Contact Centres
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2022 Value Index on Agent Management Content Guru, global…
Benenden Selects Sabio For Migration to Cloud Contact Centre
Benenden Health Selects Sabio Group to Support Migration to Cloud-based Contact Centre Benenden Health, the leading, not-for-profit private healthcare provider,…
Streamline & Simplify Contact Centre Staff Provisioning Solution
Content Guru Launches New Automated User Provisioning Service to Streamline Employee Administration In Contact Centres Content Guru, leading innovator in…
Enghouse Releases New Cloud-Based Call Accounting Platform
Enghouse Interactive Releases New Cloud-Based Call Accounting Platform for contact centres The release of Proteus Cloud helps facilitate customer migration…
Britannic Technologies Announces Partnership with Five9
Britannic Technologies Announces Partnership with Five9 Britannic Technologies have announced a strategic partnership with Five9, a leading global provider of…
Content Guru Wins at Computing Cloud Excellence Awards
Content Guru has been announced as a winner at the Computing Cloud Excellence Awards 2021, for ‘Best Use of Cloud…
Cox & Cox Platform For Growth With Cloud Contact Centre
Cox & Cox establish a future platform for growth thanks to its new Cloud Contact Centre solution Business Systems implements…
Content Guru Becomes Google Cloud Contact Centre AI Partner
Content Guru Becomes Official Google Cloud Contact Center AI Partner Leading cloud communication technology provider, Content Guru, has announced that…
Zoom to Acquire Five9 Cloud Contact Centre Suite
Zoom to Acquire Five9 – The combination of Zoom’s robust communications platform with Five9’s intelligent cloud contact centre will enable…
Why Payment Data in the Cloud Means Risk and Complexity
Major changes over the last few months have led to a dramatic change in strategies. Adopting permanent hybrid working models…