Cloud Delivering a Contact Centre Omnichannel CX
The importance of the cloud in delivering a contact centre omnichannel CX Craig Farley, Head of Consulting at IPI Accelerated…
– Cloud
Amazon Connect As Cloud Contact Centre Solution?
Route 101 Approved for UK Government’s G-Cloud 13 Framework
Sensee LiveDesk Hybrid Working On G-Cloud 13
So Why Should I Switch to the Cloud then?
IPI Named Supplier on G-Cloud 13 Framework
Infobip to Improve Customer Satisfaction with Dialogflow Integration
Content Guru Data Platform Recognised at Awards
Cyara Awarded Place on Crown Commercial Service G-Cloud 13
Sytel Extends Contact Centre as a Service with Softdial Cloud
Sytel has announced the expanded availability of Softdial Cloud™, its Contact Centre as a Service (CCaaS) subscription facility for SMB…
Content Guru Accepted In UK G-Cloud 13 Framework
Content Guru and Redwood Technologies Group to Deliver Transformative Citizen Communications Technology to UK Government Global leader in citizen experience…
OMNINGAGE Minimises Time & Maximises Cloud ROI
How OMNINGAGE will minimise your time to value and maximize your cloud ROI Beginnings As my colleague and friend, Daniel…
Calabrio Paves Way for SA’s Cloud Contact Centre WFO Journey
Calabrio paves the way for South Africa’s cloud contact centre WFO journey alongside AWS Cape Town launch As Calabrio deploys…
Puzzel Expands Its Cloud Contact Centre Offering
Puzzel expands cloud contact centre offering with Smart Chatbot and Performance Management solutions Puzzel, the leading European provider of cloud-based…
From Start-Up to Standard: How Omningage Emerged from the Cloud
From start-up to standard: How Omningage emerged from the cloud – Daniel Solomon (MD Omningage) A Scottish tale….. On May…
True Cloud vs Fake Cloud: What’s the Difference?
True Cloud vs Fake (Hosted) Cloud: What’s the Difference and Why it Matters In his latest Article, Magnus Geverts of…
Sabio Group Named EMEA ‘Cloud Partner of the Year’
Sabio Group, the digital customer experience (CX) transformation specialist, has been named EMEA ‘Cloud Partner of the Year’ at a…
AGA Appoints Maintel for Cloud Contact Centre Solution
AGA Rangemaster appoints Maintel to deliver a new cloud-based unified communications solution AGA Rangemaster, the iconic range cooker manufacturer, has…
Odigo Recognised Leaders in CCaaS Market Report
Openness, scalability and robustness recognised as Odigo’s main strengths on the 2021 Frost & Sullivan Frost Radar™ for the European…