Fix Auto UK Selects Vodafone storm® for Personalised Interactions

Fix Auto UK Selects Vodafone storm® to Deliver Personalised & Efficient Interactions Content Guru have today…

The Importance of Moving from On-Premise to Cloud-Based Tech?

With more than 40,000 calls per month, long hold times, overwhelmed contact centre agents, and frustrated…

IPI Accredited as Avaya Experience Platform Cloud Specialist

IPI becomes the UK’s first client-facing Avaya partner to receive accreditation, which will help more organisations…

Benenden Health Transforms Member CX with Cloud Platform

Healthcare Mutual, Benenden Health, Transforms Member Experience with Cutting-Edge Cloud Platform Benenden Health, a not-for-profit healthcare…

Five9 Intelligent CX Platform on Google Cloud Marketplace

Five9 announces availability of Intelligent CX Platform on Google Cloud Marketplace Five9 solution gives customers the…

MSI Handles More Enquiries with Cloud-Based Contact Centre Solution

MSI Reproductive Choices handles 23% more enquiries with cloud-based contact centre solution from IPI -IPI implements…

Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership

Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned managed…

Case Study: ENGIE Completes Digital Transformation

ENGIE Completes its Digital Transformation towards the cloud – ENGIE now benefits from a seamless CX…

Cloud v On-Premise: Why it’s a Matter of Contact Centre Choice

Cloud v on-premise: why it’s a matter of contact centre choice – Enghouse explains to do’s…

Content Guru storm Named as a Chrome Enterprise Recommended Solution

Content Guru’s storm Named as a Chrome Enterprise Recommended Solution Content Guru, one of the world’s…

Nasstar Announce Strategic Partnership with Omningage

Nasstar have announced a strategic partnership with Omningage, the leading provider of cloud-based contact centre customer…

Content Guru’s AI Solution Wins Computing Cloud Excellence Award

Content Guru’s AI Solution Wins Computing Cloud Excellence Award at 2023 Ceremony Content Guru, one of…

Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud

Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud Retailer selects IPI’s Contact…

Content Guru Integrates Google Business Messages into storm® Contact Centre

Content Guru Integrates Google Business Messages into its Cloud Customer Experience Solution storm® for contact centres…

Kura Chooses Avaya Cloud to Transform Customer Experience Offering

Kura, the UK’s largest independent outsourcer, is transforming its contact centre capability with Avaya Enterprise Cloud.…

Is your Customer Service Ready for the Cloud?

Is your customer service ready for the cloud? Take the 5-question test now! is your contact…

Cloud Contact Centre Guide: Moving CX Centre Stage

Customer service expectations are higher than ever, especially as a result of the recent pandemic which…

Puzzel Most Innovative Provider On Cloud Contact Centre Radar

Puzzel has been recognised as the most innovative European-founded CCaaS provider in Frost & Sullivan’s 2023…

BT & Five9 Accelerate Cloud Adoption for Contact Centres

BT and Five9 expand partnership to accelerate cloud adoption for contact centres globally Customers can now…

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