Serenova CxEngage Contact Centre Work from Home
Serenova Announces CxEngage Rapid Response Programme to Accelerate Contact Centre Work-from-Home Deployments Within 48 Hours Most contact centres unprepared to…
Cloud
Cloud9 + Business Systems = Compliant Voice Recording
Pastdue Credit Continues Growth with Noble Systems
ORGANO Selects Talkdesk Enterprise Cloud Contact Centre
Cirrus and TelXL announce merger and massive growth plans
Content Guru – Gartner Contact Centre as a Service
Content Guru Win Ventana Digital Leadership Award
Foehn Gives Public Sector Access to Cloud Solutions
Aspect Software Announces Cloud Contact Centre v19
Cloud Contact Centre Users Get 18% Higher Customer Satisfaction
Organisations With Cloud Contact Centre Technology Report 18 Percent Higher Customer Satisfaction NICE inContact CX Transformation Benchmark study finds 40…
Content Guru Winners at Cloud Excellence Awards 2019
Content Guru Announced as Winners at Computing Cloud Excellence Awards 2019 Global leader in cloud communications technology, Content Guru, has…
Cyara Launches Cloud Contact Centre Migration Solution
Cyara Launches Cloud Contact Centre Migration Solution for Genesys PureCloud Cyara has launched Cyara Accelerator for Genesys PureCloud to automate…
Foehn wins Genesys EMEA Cloud Partner of the Year
Foehn wins Genesys award for ‘EMEA Cloud Partner of the Year’ Foehn, the developer and integrator of cloud contact centre…
Halfords Partner with 8×8 for Superior Customer Service
VHalfords Partners with 8×8 to Deliver Superior Customer Service – Leading British Retailer Selects 8×8 X Series to streamline operations…
Atos & NICE Partner – Cloud Adoption for Contact Centre Agents
Atos and NICE inContact Announce Partnership to Fuel Cloud Adoption for Hundreds of Thousands of Contact Centre Agents – Atos…
Business Systems Awarded Place on G-Cloud 11
Business Systems Awarded Place on G-Cloud 11 Framework Business Systems, a leader in voice recording and enterprise workforce optimisation solutions,…
CardEasy confirmed on G-Cloud 11 Digital Marketplace
CardEasy ‘keypad payment by phone’, Syntec’s secure payment service for contact centres, has been confirmed as a G-Cloud 11 listed…
Foehn Achieves G-Cloud 11 Approval Across Product Suite
Foehn achieves G-Cloud 11 approval across full product suite The government’s Crown Commercial Services has confirmed that Foehn is approved…
Content Guru Accepted as Government G-Cloud 11 Supplier
Content Guru Delivering Superior Customer Engagement and Experience to UK Government Global leader in Customer Engagement and Experience solutions, Content…