Amazon Connect As Cloud Contact Centre Solution?
Why use Amazon Connect for your cloud contact centre solution? On-prem to cloud……… You’ve decided to trade in your old…
Why use Amazon Connect for your cloud contact centre solution? On-prem to cloud……… You’ve decided to trade in your old…
Speaking the customer’s language surely everyone speaks English – well don’t they? Despite Brexit and the pandemic, business still becomes…
How OMNINGAGE will minimise your time to value and maximize your cloud ROI Beginnings As my colleague and friend, Daniel…
addressing agent stress with well-designed technology – The contact centre agent is the lifeblood of any contact centre so what…
From start-up to standard: How Omningage emerged from the cloud – Daniel Solomon (MD Omningage) A Scottish tale….. On May…