Eckoh’s Secure Payment Solutions Shortlisted for Awards
Eckoh, the global provider of Secure Payment products and Customer Engagement solutions, has been shortlisted for further awards for its…
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Your Six Step Plan to Robot-Powered Productivity
Noble Systems to Host 2019 SNUG Conference
4net & Welsh Public Sector Collaborate Across Local Government
3 Steps from WFM to WFO for Exceptional Customer Service
5 Reasons for Intraday Scheduling in Contact Centres
Bringing Customer Service Into The Digital Age
Noble Gamification Mobile – Product of the Year
Western Union Customer Journey Transformation
ECCCSAs Finalists announced for Largest Contact Centre Awards
ECCCSAs 2019 Finalists announced as tickets for the largest contact centre industry Awards Evening go on sale – Finalists include…
Noble Systems Sponsor CX Event of the Year
Noble Systems, global leader in omnichannel contact centre technology solutions, is proud to sponsor CXS (Customer Experience Summit) on 11th…
CX Rockstar takes the stage at Puzzel Get Connected 2019
CX Rockstar takes to the stage at Puzzel Get Connected 2019 Contact centre event on Thursday 19th September at the…
Atos & NICE Partner – Cloud Adoption for Contact Centre Agents
Atos and NICE inContact Announce Partnership to Fuel Cloud Adoption for Hundreds of Thousands of Contact Centre Agents – Atos…
GDPR – 3 Steps to Contact Centre Compliance
What happens next? 3 Steps to contact centre compliance Rob Crutchington at Encoded looks at the impact of GDPR on…
Business Systems Awarded Place on G-Cloud 11
Business Systems Awarded Place on G-Cloud 11 Framework Business Systems, a leader in voice recording and enterprise workforce optimisation solutions,…
Noble Systems | CXS | Customer Experience Summit
Noble Systems |CXS |Customer Experience Summit London The Event of the Year, An Unbeatable Price Held at the luxurious Langham…
Aspect Announces Infinity Programme for Aspect Unified IP
Aspect Software Announces New Infinity Program for Aspect Unified IP – Programme commits additional support and long-term benefits to users…
Contact Centre Leaders Confident in Artificial Intelligence
Contact centre leaders confident in artrificial intelligence’s role in delivering exceptional customer service experiences NICE inContact CX Transformation Benchmark finds…
Leeds Council select Sabio’s Customer Satisfaction Solution
Leeds City Council selects Sabio to provide real-time customer satisfaction survey solution – Automated post call survey tool enables precise…