The Secret to Successful of Home Contact Centre Agents
Callmedia CX Now: The Secret to Successful of Home Contact Centre Agents Duration • 50mins Are you keen to find…
– Company Info
Contact Centre Webinar – Living in the New Norm
How To Reduce Average Handling Times & Call Volumes
TTEC Effective Employee Engagement Contact Centre
SVL & Yorkshire Youth Football Pay NHS Tribute.
UK National Contact Centre Awards Winners Announced
Content Guru Contact Centre as a Service Solutions Award
Webinar – The Future of Contact Centre Solutions
Enghouse Interactive Promotes Node4 to Silver Partner Status
TTEC’s AI is Reimagining Contact Centre Learning
TTEC’s AI is reimagining contact centre learning and voted “Disruptive Technology of the Year 2020” Award recognises TTEC’s innovative RealPlay™…
CallMiner Launch Speech & Interaction Analytics Model
CallMiner Launches Maturity Model for Implementing and Operationalising Speech and Interaction Analytics New Continuum Maturity Model helps organisations leverage engagement…
NICE CX Excellence Award Winners at Interactions Live
NICE Honors CX Excellence Award Winners at Interactions Live, Celebrating the Delivery of Exceptional Experiences and CX Agility Through Innovation…
The Transformation Challenges During COVID-19
Crisis, What Crisis? How Conn3ct Overcame Complex Transformation Challenges During COVID-19 At Conn3ct, our expert team solves complex transformation challenges…
The UK Contact Centre Decision-Makers’ Guide
With insights built on hard data, the 18th annual edition of “The UK Contact Centre Decision-Makers’ Guide” is the largest…
Are You Ready to Embrace The Post-Covid Contact Centre?
The Post-Covid Contact Centre: Are You Ready to Embrace Changing Customer Contact? The impact of COVID-19 will bring far-reaching change…
PCI Pal adds Speech Recognition to cloud-based Agent Assist
PCI Pal® adds Speech Recognition capability to its cloud-based Agent Assist and IVR Payment solutions New capability provides an added…
The Innovator’s Guide to the Digital-First Contact Centre
The Innovator’s Guide to the Digital-First Contact Centre – Contact Centre adoption and support for first generation digital channels such…
Maintel Callmedia CX Now – Cloud-Based Contact Centre
Maintel launches Callmedia CX Now- ushering in the cloud-based contact centre of the future Callmedia CX Now helps businesses take…
FourNet – One of the top 100 Tech Companies in Britain
FourNet – one of the top 100 tech companies in Britain – Prestigious ranking in Sunday Times 20th Anniversary League Table The award-winning cloud and managed services provider, which…