5 ways to Aid compliance with The Consumer Duty
The dawning of a new regulation: 5 ways to aid compliance with The Consumer Duty The start of a new…
The dawning of a new regulation: 5 ways to aid compliance with The Consumer Duty The start of a new…
The Hidden Costs of Contact Centre Licencing – Traditional perpetual licence? Flexible subscription-based model? What’s the best solution for your…
Managing workforce engagement in a hybrid contact centre – Craig Farley, Head of Consulting IPI explains In the wake of…
IPI, the UK’s leading digital contact centre specialist, provides career mentoring for young people with UK Youth and Leap One…
IPI Receives ‘Best Companies to Work For’ Accreditation for Second Consecutive Year Company awarded three-star rating in recognition of “world-class”…
IPI and ZSAH Team up to Deliver CX Innovation – Geospatial and analytical tools add data-driven intelligence to contact centre…
Is the misalignment of CX priorities driving you round the bend? Join IPI for world-class driving and discussion – Thursday…
3 ways to capitalise on intelligent call routing in the contact centre – Steve Murray, Line of business director at…
How we can improve productivity in your Insurance Contact Centre There is a lot to be said for the power…
Contact Centre Case Study: IPI Outfits Boden with the Latest Cloud contact centre Technology The Challenge IPI’s relationship with Boden…
Achieve your business outcomes with IPI Cloud AI – cloud-based self-service apps A lot of businesses know where they want…