4 Ways to Keep Employee Engagement High During Lockdown
4 ways to keep employee engagement with contact centre agents high during lockdown Craig Farley, Head of Applications Consulting, IPI…
IP Integration
IP Integration launches IPI Cloud AI for Contact Centres
5 benefits of an Effective Contact Routing Strategy
Is Your Contact Centre Listening to Vulnerable Customers?
The future of the Contact Centre Post COVID-19
Why now is the Time of the Contact Centre Chatbot
Managing Workforce Engagement During COVID-19
IPI Team Up with UK Youth to help People Build Futures
IPI implements AI chatbot for Northern Ireland Water
Implementing Contact Centre Automation in 2020
2020: the year of contact centre automation – By Steve Murray, Solutions Director, IPI Automation in customer service is not…
IP Integration Bolsters Cloud Portfolio with Genesys
IP Integration bolsters its cloud-based portfolio with Genesys New partnership extends strategy to deliver greater choice and flexibility to customers…
IP Integration Appoint Tech Entrepreneur Alastair Mills To Board
IP Integration appoints leading technology entrepreneur, Alastair Mills, to its board and builds senior team for next stage of growth…
IP Integration Growth Partner of the Year by Avaya
IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK Enterprise Growth Partner of…
IP Integration Receives Enterprise Partner Award
Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor IP Integration, a leading provider of customer…
Enghouse Interactive Signs up IP Integration
Enghouse Interactive Signs up IP Integration as its Latest UK Partner – Systems integrator to add extensive range of Enghouse…