Is The Misalignment of CX priorities Driving You Round The Bend?
Is the misalignment of CX priorities driving you round the bend? Join IPI for world-class driving and discussion – Thursday…
Is the misalignment of CX priorities driving you round the bend? Join IPI for world-class driving and discussion – Thursday…
The IPI People Experience At IPI, our people are at the heart of what we do. They are what differentiates…
Streamlining The Customer Experience Through The Contact Centre – How IPI achieved this for Northern Ireland Water NI Water is…
Supercharge your Avaya contact centre investment with IPI – Selecting a contact centre platform is a strategic business decision. The…
Findel Education Resources – Keeping Agents Happy and the Contact Centre operation Running during Pandemic with the assistance of IPI…
IPI named one of the Best Companies to Work For 2021 – Two-star rating reflects IPI’s outstanding engagement with its…
In our recent webinar ‘The Changing Face of the Contact Centre – 1 Year On’, our panel of contact centre…
How gamification can be used effectively within the hybrid contact centre IPI Craig Farley As we slowly emerge from lockdown…
In our recent webinar ‘The Changing Face of the Contact Centre – 1 Year On’ our panel of contact centre…
How IPI assisted Co-op Business Services (CBS) contact centre move to the cloud and away from its on-premise solution. Customer…
PCI Compliance for Remote Contact Centre Workers The past year has seen a huge increase in the number of customers…