Staffordshire Police has strengthened its force contact centre by recruiting 15 additional staff ahead of the…
Category: – Recruitment
Nearly 200 Jobs at Risk at Cigna Health Contact Centre
Nearly 200 jobs are set to be cut at Cigna Health’s contact centre as the company…
Azamara Expands UK Operations with New HQ & Contact Centre
Azamara Cruises has announced a significant expansion of its UK operations, marked by the opening of…
Virgin Media to Recruit 500 Contact Centre Staff Across UK
Virgin Media to Recruit 500 Contact Centre Staff Across the UK Virgin Media have announced plans…
ResQ Create 400 New Contact Centre Jobs Following Contract Wins
ResQ to Create 400 New contact centre Jobs in Hull and Seaham Following Contract Wins ResQ,…
Content Guru Appoints Experienced Policing Director to Drive Innovation
Content Guru Appoints Experienced Policing Director to Drive Innovation in Police Public Contact Content Guru has…
BT Announce Closure of Outdated Contact Centres
BT Group Proposes Closure of Three UK Contact Centres as Part of Modernisation Strategy BT Group…
Thousands Come Together to Celebrate National Contact Centre Day
The UK’s contact centre industry celebrated its first National Contact Centre Day yesterday, 4 March, with…
Content Guru Appoints New Japanese Country Manager To Drive Next Chapter of AI Growth
Content Guru, a leading global cloud Customer Experience (CX) technology provider, has announced the appointment of…
Molson Coors Close Sharp’s Brewery & Contact Centre
Molson Coors to close Sharp’s Brewery and Cardiff contact centre About 200 jobs are at risk…
VodafoneThree brings Contact Centre Jobs back to the UK
VodafoneThree has announced it is bringing 400 contact centre jobs back to the UK, marking the…
Sabio Group Strengthens Operating Board with Key Appointments
Sabio Group Strengthens Operating Board with Two Key Appointments: Mark Starkey as Chief Commercial Officer and…
ResQ Announce 50 New Contact Centre Agent Jobs
Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up…
Medallia announces Jagrit Malhotra as new Chief Revenue Officer
Medallia, the global leader in customer and employee experience, today announced that Jagrit Malhotra has joined…
Suffolk Fire & Rescue Service Control Centre Goes Live
Suffolk’s once-in-a-generation, state-of-the-art fire control room / contact centre goes live. A new era in emergency…
Capita to Outsource Scottish Power Jobs to South Africa?
Back in May 2022 contact-centres.com reported that outsourcing company Capita had secured a 5-year £63m contact…
Contact Centre Job Losses at Totally – NHS Service Provider
Totally plc, a contact centre outsource company providing telephone patient care and support via NHS 111,…
Customer Service Industry Ranked Second Best for Employee Benefits
The customer service industry has been named the UK’s second best-performing industry for employee benefits, according…
Nationwide Investment into Virgin Money Creates Contact Centre Jobs
Nationwide, who took over Virgin Money in October 2024 for £2.9bn, are to create 370 new…