British Gas will be hiring and training new apprentices to boost its customer facing teams and…
Category: – Recruitment
HUC’s NHS 111 Peterborough Based Contact Centre Goes Live
HUC’s new NHS 111 contact centre in Peterborough officially opened by the Lord-Lieutenant of Cambridgeshire, Mrs…
NRG & Greenbean Announce Strategic Leadership Promotions to Fuel Growth Plans
NRG and Greenbean Announce Strategic Leadership Promotions to Fuel Ambitious Growth Plans NRG and Greenbean, leaders…
Avaya Announces CEO Leadership Transition
Avaya Announces CEO Leadership Transition — CEO Alan Masarek to Retire at Year End; Current Board…
Practice Plus Group NHS 111 Contact Centre Moves to North East
Practice Plus Group NHS Contact Centre 111 moves into the North East NHS 111 is moving…
IPI Awarded Highest Possible Employer Rating by Best Companies
IPI awarded highest possible employer rating by Best Companies – Three-star rating based on employee feedback…
Avaya Continues Leadership Team with Appointment of Chief People Officer
Avaya Continues Leadership Team Transformation with the Appointment of a Chief People Officer Kamilah Thomas Brings…
BT Announce Closure of Enniskillen Contact Centre
It has been reported that BT is to close its contact centre in Enniskillen with the…
Sigma Connected Accredited as top UK employer
Sigma Connected accredited as a top UK employer for second year in a row by The…
Ventrica Adds Top Talent to Commercial Function
Ventrica, the Southend-on-Sea based outsource contact centre, is delighted to announce the appointment of two highly…
Customer Experience Foundation Appoints Chair for BPO Industry Council
The Customer Experience Foundation (CXFO) appoints seasoned BPO lead and “Tech Trailblazer,” Paula Kennedy Garcia, as…
Sigma Connected & BMet Mark 8 Year Jobs Partnership Success
Two West Midlands organisations behind an award-winning jobs and skills partnership have marked eight years of…
Business Systems Ltd Appoints Mike Wardell as CEO
Business Systems Ltd appoints Mike Wardell as CEO, ushering in a new era of innovation and…
The Agent of the Future: Evolving Careers in Contact Centres
Although it’s sometimes portrayed as a thankless slog, there’s no doubt that the job of a…
EE Set to Close Greenock Contact Centre
EE to close their Greenock contact centre and to relocate to Glasgow It has been reported…
The Key Trends & Challenges of AI for Contact Centres
Puzzel Releases New Research Unveiling the Key Trends and Challenges of AI for Contact Centres Comprehensive…
ESP Group Strengthens Leadership Team with All Female Board
Breaking Barriers: ESP Group Strengthens Leadership Team with All Female Board Appointments ESP Group, a leading…
Sabio Group Expands Partner Team with Global Appointments
Sabio Group, the digital customer experience transformation services specialist, has expanded its partner leadership with the…
Kwik Fit Opens Customer Support Contact Centre
Kwik Fit have officially opened their new contact centre in Glasgow aimed at providing 24/7 assistance…