Why Omnichannel is Vital for Public Sector Amidst COVID-19
Why an omnichannel approach is vital for the public sector amidst the COVID-19 pandemic Martin Taylor, Deputy CEO at Content Guru Recent research by Content…
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Jurys Inn chooses Content Guru to deploy new contact centre
Homeworking in the Contact Centre Industry During COVID-19
Content Guru Winners at Management Today NextGen Awards
Homeworking in the Contact Centre Industry During COVID-19
Content Guru Expand in US & Enhances Partner Programme
Redwood Technologies recognised in Sunday Times Track 200
Content Guru Expands Leadership Team to Support Global Momentum
Redwood Technologies Group listed in Tech 100
Content Guru – Gartner Contact Centre as a Service
Content Guru Recognised by Gartner for Critical Capabilities for Contact Centre as a Service For the second year in a row, leader in cloud communications…
Contact Centre Occupancy – Less is More
Contact centre occupancy – sometimes less is more By Scott Fulton, Training Manager at Content Guru According to a recent PwC report, ‘Experience is Everything’,…
Redwood Technologies Founding Champion of New Hospice
Redwood Technologies Group Founding Champion of new Thames Hospice Bracknell-based pioneer in cloud communications solutions, Redwood Technologies Group, the company behind Content Guru and Europe’s…
Why 2020 is set to change the contact centre forever
Why 2020 is set to change the contact centre forever As the IT industry is ever changing and evolving, predicting developments in contact centre technology…
Content Guru Win Ventana Digital Leadership Award
Content Guru Wins at Ventana Research Digital Leadership Awards 2019 Global leader in cloud contact centre technology, Content Guru, has won the Customer Experience category…
Content Guru Leader in Gartner Magic Quadrant
Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant in the 2019 Gartner Magic Quadrant for Contact Centre…
Content Guru Delivering CX to UK Government
Content Guru Delivering Specialist Customer Engagement and Experience to UK Government Global leader in Customer Engagement and Experience solutions, Content Guru, has been accepted as…
Content Guru Winners at Cloud Excellence Awards 2019
Content Guru Announced as Winners at Computing Cloud Excellence Awards 2019 Global leader in cloud communications technology, Content Guru, has been awarded “Cloud Telephony Product…
Content Guru Accepted as Government G-Cloud 11 Supplier
Content Guru Delivering Superior Customer Engagement and Experience to UK Government Global leader in Customer Engagement and Experience solutions, Content Guru, has been accepted as…
Content Guru Expand Leadership Team with New CIO
Content Guru, the world’s largest independent provider of Customer Engagement and Experience solutions, has expanded its global leadership team with the appointment of new Chief…