The AI Revolution in Customer Service: Balancing Efficiency, Cost, and Human Touch AI is transforming the…
Category: – Company Profile
Company Profile: Jabra
Jabra provides contact centres with a powerful way to satisfy more customers. Jabra headsets are designed…
Company Profile: Cirrus
Redefine Customer Engagement with Cirrus: Your Partner in Effortless Customer Journeys Cirrus exists to stamp out…
Company Profile: Calabrio
Calabrio, the workforce performance company, provides the digital foundation of today’s customer-centric contact centres, enriching and…
Company Profile: Avaya
Businesses are built by the experiences they provide, and every day, millions of those experiences are…
Company Profile: Britannic
Britannic are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the…
Company Profile: Business Systems
Business Systems is a leading provider of compliance and communications solutions, helping organisations transform their CX…
Company Profile: Contact Centre Management Association
For more than 30 years, the CCMA has been absolutely dedicated to supporting contact centre professionals.…
Company Profile: ContactBabel
ContactBabel is the leading analyst firm for the contact centre industry. If you have a question…
Company Profile: Content Guru
Content Guru, is a leader in cloud communications and supplies mission critical Customer Engagement and Experience…
Company Profile: Contexta360
Contexta360 is an advanced speech analytics platform designed to revolutionise how organisations engage with their customers…
Company Profile: Enghouse Interactive
Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction in your…
Company Profile: Five9
The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across…
Company Profile: FourNet
FourNet is one of the fastest-growing privately owned technology companies in the UK and its newly…
Company Profile: IPI
IPI is the UK’s leading digital contact centre specialist, focused on creating intelligent and innovative contact…
Company Profile: Netcall Technologies
Over 600 organisations in financial services, insurance, local government and healthcare use Netcall’s Liberty platform to…
Company Profile: Omningage
Why OMNINGAGE Connect? OMNINGAGE is a cloud based Contact Centre Platform powered by Amazon Connect and…
Company Profile: PCI Pal
PCI Pal ® is a leading provider of SaaS solutions that empower companies to take payments…
Company Profile: Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100…