Company Profile: Contexta360

Contexta360, an advanced automation and analytics platform, revolutionises the interaction between customers and organisations across various…

Company Profile: Jabra

Jabra provides contact centres with a powerful way to satisfy more customers. Jabra headsets are designed…

Company Profile: Calabrio

Calabrio, the workforce performance company, provides the digital foundation of today’s customer-centric contact centres, enriching and…

Company Profile: CallMiner

CallMiner, the leading provider of conversation analytics to drive business improvement… CallMiner is the global leader…

Company Profile: Injixo

injixo is a product of InVision, a market leader in WFM for over 25 years. InVision…

Company Profile: Odigo

Odigo provides Contact Centre as a Service (CCaaS) solutions that facilitate communication between large organisation and…

Company Profile: Britannic

Britannic are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the…

Company Profile: Business Systems

Business Systems (UK) Ltd specialises in providing innovative Workforce Optimisation and Customer Insight technologies to Contact Centres. …

Company Profile: CardEasy

CardEasy the Secure, PCI DSS compliant payment solution for contact centres Whether your customers choose to…

Company Profile: Call Centre Management Association

The Call Centre Management Association (CCMA) is the longest established association representing the call centre industry…

Company Profile: Cirrus

Redefine Customer Engagement with Cirrus: Your Partner in Effortless Customer Journeys Cirrus, a leading UK contact…

Company Profile: ContactBabel

ContactBabel is the leading analyst firm for the contact centre industry. If you have a question…

Company Profile: Content Guru

Content Guru, is a leader in cloud communications and supplies mission critical Customer Engagement and Experience…

Company Profile: Customer Touch Point

Customer Touch Point specialises in long-term and instant impact customer experience solutions for organisations worldwide, providing…

Company Profile: Encoded

Encoded is a leading UK Payment Service Provider and pioneer of new and innovative secure payment…

Company Profile: Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction in your…

Company Profile: Five9

Five9 – The Intelligent Cloud Contact Centre: Reimagine Customer Experiences and Realise Results With Five9, businesses…

Company Profile: FourNet

FourNet is one of the fastest-growing privately owned technology companies in the UK and its newly…

Company Profile: IPI

IPI is the UK’s leading digital contact centre specialist, focused on creating intelligent and innovative contact…

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