Britannic are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the…
Category: – Company Profile
Business Systems
Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams…
Calabrio
Calabrio, the workforce performance company, provides the digital foundation of today’s customer-centric contact centres, enriching and…
Contact Centre Management Association
For more than 30 years, the CCMA has been absolutely dedicated to supporting contact centre professionals.…
ContactBabel
If you have a question about how the industry works, or where it’s heading, the chances…
Content Guru
Leader in cloud communications, Content Guru, supplies mission critical Customer Engagement and Experience solutions for…
Five9
Five9 empowers organisations to create hyper-personalised and effortless AI-driven customer experiences that deliver better business outcomes.…
FourNet
FourNet is at the forefront of technology developments within the telecommunications market, specialising in contact centre…
IPI
IPI is the UK’s leading digital contact centre specialist, focused on creating intelligent and innovative contact…
Jabra
Jabra provides contact centres with a powerful way to satisfy more customers. Jabra headsets are designed…
Medallia
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the…
Netcall Technologies
Over 600 organisations in financial services, insurance, local government and healthcare use Netcall’s Liberty platform to…
Omningage
Why OMNINGAGE Connect? OMNINGAGE is a cloud based Contact Centre Platform powered by Amazon Connect and…
Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100…
Sabio Group
Sabio Group is an AI-first expert services partner specialising in transforming digital customer experiences in the…
Sensee
Sensée is a work-from-home (WFH) and hybrid workplace specialist. Sensée has been creating, managing and optimising…
Company Profile: Wordwatch
Wordwatch is a compliance archiving and records management solution that allows clients to search, replay, and…