Company Profile: Content Guru

Content Guru, is a leader in cloud communications and supplies mission critical Customer Engagement and Experience solutions for hundreds of large organisations and contact centres across the globe.

The largest privately-owned provider of contact centre solutions, Content Guru’s parent company, Redwood Technologies Group, has been listed as the 9th best performing mid-market technology company by independent technology sector research provider, Megabuyte, in their 2018 Megabuyte50 private company scorecard rankings.

Content Guru’s cloud-first platform, storm®, offers virtually limitless scalability, unmatched integration capabilities and industry-leading AI. Content Guru ensures contact centres meet the needs of every customer, seamlessly. storm is used by hundreds of organisations across Europe, the US and Asia-Pac, in sectors ranging from finance and government through to travel and utilities.

Customers relying on storm for mission-critical services include NHS 111, UK Power Networks, G4S, Serco and Rail Delivery Group.

Content Guru Extends storm’s Through Jabra Engage AI Integration

Overcoming Ageing Tech Key To Modernising Police Engagement

Content Guru Recognised by Analyst Firm Ventana Research

Content Guru ‘Strong Performer’ in Contact Center as a Service

97% of Phone Interactions Fail Proposed Regulations

Content Guru Extends Conversational AI Capabilities To Digital Channels

The Future Role of AI in the Contact Centre

Company Profile: Content Guru

CX Will Become Mainstream Support Channel Within 5 Years

FourNet Becomes Content Guru ‘CX Platinum Partner’

Content Guru & UK Power Networks Win Award At ECCCSAs

Holiday Shopping CX: Navigating Strikes & Supply Chain Issues

Content Guru Data Platform Recognised at Awards

Content Guru Commits to Developing New Talent to Support Global Expansion

Content Guru Wins Tech Co. of the Year Award

Content Guru Accepted In UK G-Cloud 13 Framework

Content Guru Win at Computing Cloud Excellence Awards

Content Guru in Magic Quadrant for Contact Centre as a Service

How do you Improve the Contact Centre Agent Experience?

storm RECORDER Certified By Microsoft Teams For Compliant Recording




Radius Court, Eastern Road, Bracknell, Berkshire. RG12 2UP.

Telephone: 01344 852 350

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