Company Profile: Jabra
Jabra provides contact centres with a powerful way to satisfy more customers. Jabra headsets are designed to fit the unique…
Company Profile
Company Profile: PCI Pal
PCI Pal ® is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict…
Company Profile: Sensee
Sensée is a work-from-home (WFH) and hybrid workplace specialist. Our services include: – HomeAgent-based contact centre outsourcing: We help well-known…
Company Profile: Customer Touch Point
Customer Touch Point specialises in long-term and instant impact customer experience solutions for organisations worldwide, providing the tools and support…
Company Profile: Odigo
Odigo provides Contact Centre as a Service (CCaaS) solutions that facilitate communication between large organisation and individuals thanks to a…
Company Profile: Britannic
Britannic are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the ICT investment of private…
Company Profile: Business Systems
Business Systems (UK) Ltd specialises in providing innovative Workforce Optimisation and Customer Insight technologies to Contact Centres. Throughout our 30+ years…
Company Profile: Calabrio
Calabrio, the workforce performance company, provides the digital foundation of today’s customer-centric contact centres, enriching and interpreting human interactions, empowering…
Company Profile: Omningage
Why OMNINGAGE Connect? OMNINGAGE is a cloud based Contact Centre Platform powered by Amazon Connect and AWS. OMNINGAGE Connect is…
Company Profile: SVL Business Solutions
SVL is is the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications. With a unique…
Company Profile: CallMiner
CallMiner, the leading provider of conversation analytics to drive business improvement… CallMiner is the global leader in conversation analytics to…
Company Profile: CardEasy
CardEasy the Secure, PCI DSS compliant payment solution for contact centres Whether your customers choose to pay over the telephone…
Company Profile: Ventrica
Ventrica – In today’s fast paced and challenging business environment, maintaining good customer relations is critical to the success of…
Company Profile: Enghouse Interactive
Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction in your contact centre. The Company…
Company Profile: Call Centre Management Association
The Call Centre Management Association (CCMA) is the longest established association representing the call centre industry in the UK. We…
Company Profile: Content Guru
Content Guru, is a leader in cloud communications and supplies mission critical Customer Engagement and Experience solutions for hundreds of…
Company Profile: Cirrus
Cirrus – Who is Cirrus? Cirrus is a leading UK contact centre service provider that offers a true-cloud Contact Centre…
Company Profile: Sabio Group
Sabio Group is a global digital customer experience (CX) transformation specialist. The Group, which includes ‘makepositive’, delivers solutions and services…
Company Profile: Noetica
Noetica provides cost effective, high-end contact centre productivity software. Its product range has been refined over its 26 years history,…