Company Profile: Sabio Group

Sabio Group is a global digital customer experience (CX) transformation specialist.

The Group, which includes ‘makepositive’, delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels.

The Group works with major brands worldwide, including Aegon, AXA Assistance, BBVA, BGL, Caixabank, DHL, loveholidays, Marks & Spencer, Rentokil, Essent, GovTech, HomeServe, Saga, Sainsbury’s Argos, Telefónica and Transcom Worldwide.


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Empowering Contact Centre Agents to Deliver Excellent CX

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Empowering Contact Centre Agents to Deliver Excellent CX

Sabio Group Strengthens Commitment to Nordics Following Expansion

Sabio Secures Contact Centre Contract with Journeycall

makepositive named ‘Leader’ Salesforce Ecosystem Partners Study

Using Data to Drive your Wellbeing strategy – Sabio Group

Microsoft Copilot: Latest disruptive AI Capability for Customer Service?

AI & Automation Delivering Enhanced Contact Centre Performance

How Data Powers CX Delivery for Contact Centre Advisors

Salesforce Einstein GPT; Beginning of AI’s ‘Productivity Wave’?

Migrating to the Cloud? Be prepared to evolve your business…

Moving your Contact Centre to the Cloud? What’s on offer?

Generative AI: A False Dawn Or New Hope in CX?

53% of Contact Centre Agents Report Symptoms of Stress

Could ChatGPT Herald the Next Stage for CX AI Adoption?

8 Steps To CX Transformation in 2023

Company Profile: Sabio Group



12th Floor, Blue Fin Building, 110 Southwark Street, London, SE1 0SU

Telephone: 0344 412 3000

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