Cardiff City Council Team with Netcall to Support Test & Trace
Cardiff City Council teams up with Netcall to support Test, Trace and Protect efforts – By working with Netcall, Cardiff…
Netcall Plc
Phoning Contact Centres has Replaced face-to-face
The New Era of the Contact Centre Post Covid
Council creating more time to look after the vulnerable
Multi & Omni Channel Contact Centres. What’s The Difference?
Low-Code Technology Boosts the Growth of Specialist Bank
Chesterfield Hospital Improves Appointment System for Patients
Dreams To Elevate Customer Experience To Unrivalled Levels
Hertsmere BC Makes Life Easier Using Netcall Liberty Create
Contact Centre Event: Release your Innovation
Release your Innovation Free workshop for public sector leaders Thursday 27th September 2018 Crowndale Centre (Camden Council) NW1 1BD Digital…
Nationwide & MatsSoft Celebrate 14-Year Anniversary
Nationwide and MatsSoft celebrate 14-year anniversary with license renewal to strengthen digital-first strategy – MATS will continue to support over…
MatsSoft Positioned in Gartner Magic Quadrant
MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a Service Evaluation Based on…
Netcall Tackles Coding Resource Shortage with Release of MATS V10
The growing worldwide shortage of coding resource is being tackled head-on by Low-code software platforms that empower non-coders to design,…
Netcall and MatsSoft join to help Organisations drive Digital
Netcall plc and MatsSoft Ltd, provider of the leading cloud Low-code platform, MATS®, have today announced that the companies have…
Netcall Complete Accreditation For Medical Interoperability Gateway
Netcall complete the accreditation process for the Medical Interoperability Gateway (MIG). This means Netcall can allow secure sharing of patient…
Netcall Announce Series of Contact Centre Webinars
Change management: making change a success Tuesday 13th June The role of the contact centre in achieving business growth and…
Best Practices When Moving Your Contact Centre to the Cloud
4 best practices when moving your contact centre to the cloud – Cloud solutions are an efficient way of delivering…
How to secure more budget for your contact centre
How to secure more budget for your contact centre – Netcall explains When consistently trying to make efficiency savings in…
Agent Journey Mapping: The Secret to Even Better CX?
Customer Experience (CX) remains top of the priorities list for many contact centre leaders as organisations strive to stand out…