SPT Contact Centre Improve Services for Disabled & Elderly
Noble Systems Provides Inbound and IVR Solutions to Help SPT contact centre Improve Independence of Disabled and Elderly Passengers Noble…
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Sabio Manage Business-Critical CX For Contact Centre
New Liberty RPA from Netcall Unlocks Business Efficiencies
Contact Centre Deploy emotion-detecting Speech Analytics
Healthcare Company Selects Sabio for Contact Centre
Swinton Group Boosts Net Promoter Score by 11 Percent
Enhance Customer Service Through Speech Analytics
FourNet Help Councils Cut Costs & Hit Working Target
PCI Pal Supports South Staffordshire Council with Payment Security
Enghouse Interactive Helps Council Solve Resident Queries
Enghouse Interactive helps Mayo County Council contact centre solve resident queries more effectively Mayo County Council is a local authority…
Auto Trader Use PCI Pal for Secure & Compliant Payments
Auto Trader implements PCI Pal® for secure and compliant payments for contact centre agents The company is leveraging PCI Pal’s…
The Dispute Service selects the Vonage Contact Centre
The Dispute Service selects the Vonage Contact Centre to strengthen landlord-tenant relationships Vonage, a global leader in cloud communications helping…
Talkative Partner with Formula 1® To Improve CX
Talkative has announced a long-term partnership with Formula 1® using customer contact technology to manage interactions with over 500 million…
English Heritage Chooses Noble to Enhance CX
English Heritage Chooses Noble Systems to Enhance Customer Experience with Inbound and WFM Solutions Noble Systems, a global leader in…
Volkswagen Group Launch Its Own Leeds Contact Centre
TTEC Announces new EMEA CX service for Volkswagen Group UK with the launch of its Leeds contact centre TTEC Holdings…
Phillips & Cohen Expands Contact Centre Globally
Noble Systems, a global leader in omnichannel contact centre technology solutions, is pleased to announce that our longstanding customer, Phillips…
Contact Centre Scheduling: Time To Try Something New?
Contact Centre scheduling efficiency: time to try something new? Managing your contact centre capacity while adjusting to increased home working…
Contact Centre Hits 3 years Without Abandoned 999 Call
A ‘remarkable’ milestone has been hit by West Yorkshire Police’s Contact Centre, who have gone three years without abandoning a…
Pennon Water Keeps CX Flowing Thanks to Vonage and PCI Pal
Pennon Water Services keeps its customer experience flowing thanks to Vonage and PCI Pal® In partnership with Vonage, PCI Pal …