Rentokil Embarks on Digital CX Project with Sabio
Rentokil Initial Embarks on Global Digital CX Project with Sabio Group Rentokil Initial plc has embarked on a significant digital…
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NICE Drives Patient Care for Health Authority
Ocado Retail selects Centrical to Enhance Contact Centre
Southway Housing Get Britannic Contact Centre Solution
MeTMi Uses Noetica Synthesys™ for Inbound Call Handling
The Wine Society Selects Secure Automated Payments
SD Worx Chooses Talkdesk Contact Centre Solution
Peabody Housing Reduce Emails by 30% with INBOX
Thrive Homes Thrive with Britannic Contact Centre Solution
ScS Choose SVL & NICE to Drive New Era of Omni-Channel CX
ScS choose SVL and NICE CX One to drive a new era of omni-channel customer experience. UK home furnishing retailer…
Secure Trust Bank Chooses SVL to Upgrade WFM Solution
Secure Trust Bank chooses SVL to upgrade contact entre Workforce Management solution – SVL have announced it is upgrading the…
LifeSearch Chooses Talkdesk Contact Centre Solution
LifeSearch Chooses Talkdesk Contact Centre Solution – Talkdesk to help UK’s leading life insurance advice firm transform contact centre operations…
Outsourcer go-centric Appoint SVL to Provide New WFM Solution
Contact Centre Outsourcing specialist go-centric appoint SVL to provide brand new Workforce Management solution. SVL have announced that they will…
IPI Outfits Boden with the Latest Cloud Technology
Contact Centre Case Study: IPI Outfits Boden with the Latest Cloud contact centre Technology The Challenge IPI’s relationship with Boden…
Brian, Betty & Bonnie, Software Robots Bring Automation to Life
Brian, Betty and Bonnie, software robots bring automation to life for ATS Euromaster ATSE put its processes through an efficiency…
Cazoo uses Calabrio WFM to Support Contact Centre
Cazoo uses Calabrio Workforce Management to support fast-growing contact centre business – Automated cloud WFM solution supports hundreds of agents…
BDO Enhances Global Communications With 8×8 XCaaS
BDO Enhances Global Communications, Collaboration, And Customer Engagement With 8×8 XCaaS™ Leading Public Accounting, Tax, and Advisory Firm Deploys 8×8…
Dataphiles & Infobip Take Patientcomms to New Heights
Dataphiles and Infobip take patient comms to new heights by evolving channel partnership The launch of a new Patient Portal…
Reed in Partnership Cloud Contact Centre Platform
Reed in Partnership Embark on Its Exciting Growth Journey With the Help of a Cloud Contact Centre Platform About Reed…