Dreams Implements CX Tools as Contact Centre Demand Grows
Dreams implements enhanced customer service tools as contact centre demand grows with the help of Netcall With a boom in…
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Gtech Selects IPI to Support Contact Centre Operations
Vonage Contact Centre Helps Key Travel Deliver Enhanced CX
Streamlining The CX Through The Contact Centre
Northern Powergrid set to Transform Contact Centre
RNIB Support Blind & Partially Sighted Contact Centre Agents
Royal London Contact Centre Transformed with WFM
Maintel Wins Contract to Deliver SD-WAN Enabled Network
How IPI Assisted Co-op Business Services to the Cloud
Hillarys Embark On Digital Transformation with IPI
Hillarys Blinds Embarking On a Large Scale and Complex Digital Transformation with IPI The Opportunity Hillarys is the UK’s leading…
Building A Digital Transformation Strategy For CX
IPI Building A Digital Transformation Strategy To Enhance Customer Experience Customer’s Opportunity Northern Ireland Water, established in 2007, is a…
IPI Helps YoungMinds Support More Concerned Parents
IPI Helps YoungMinds create a plan to Support More Concerned Parents YoungMinds is the UK’s leading charity committed to improving…
British Horse Society Selects PCI Pal Secure Payments
British Horse Society charity selects PCI Pal® to manage secure payments The UK’s largest equine charity, The British Horse Society…
Housing Provider Long-Term Partnership with FourNet
Housing provider builds long-term partnership with FourNet Lincolnshire Housing Partnership chooses FourNet to accelerate digital transformation Award-winning technology firm FourNet…
SPT Contact Centre Improve Services for Disabled & Elderly
Noble Systems Provides Inbound and IVR Solutions to Help SPT contact centre Improve Independence of Disabled and Elderly Passengers Noble…
Sabio Manage Business-Critical CX For Contact Centre
Sabio chosen by Hargreaves Lansdown to manage business-critical customer experience for its core contact centre and workforce automation solutions The…
New Liberty RPA from Netcall Unlocks Business Efficiencies
New Liberty RPA offering from Netcall will unlock business efficiencies across all sectors Amid a turbulent and pressurised COVID landscape,…
Contact Centre Deploy emotion-detecting Speech Analytics
Protect Line to deploy AI-Powered, emotion detecting speech analytics to identify vulnerable customers Fast-growing life insurance broker Protect Line is…
Healthcare Company Selects Sabio for Contact Centre
Healthcare provider selects Sabio to deliver next generation contact centre support across Europe Global healthcare insurance provider engages Sabio in…