The Dispute Service selects the Vonage Contact Centre
The Dispute Service selects the Vonage Contact Centre to strengthen landlord-tenant relationships Vonage, a global leader in cloud communications helping…
– Case Study
Talkative Partner with Formula 1® To Improve CX
English Heritage Chooses Noble to Enhance CX
Volkswagen Group Launch Its Own Leeds Contact Centre
Phillips & Cohen Expands Contact Centre Globally
Contact Centre Scheduling: Time To Try Something New?
Contact Centre Hits 3 years Without Abandoned 999 Call
Pennon Water Keeps CX Flowing Thanks to Vonage and PCI Pal
South Liverpool Homes Contact Centre is as Safe as Houses
Capital City College Adopts Puzzel for Contact Centre
Capital City College Group adopts Puzzel for multi-brand contact centre New AI-powered Agent Assist helps to manage contacts from existing…
Jurys Inn chooses Content Guru to deploy new contact centre
Jurys Inn chooses Content Guru to deploy new contact centre with remote working capabilities amid COVID-19 pandemic Jurys Inn Hotel…
Noetica Help Agents Work from Home During Covid-19
Noetica Helps to Make it Business as Usual for Contact Solutions Agents Now Working from Home During Coronavirus Pandemic Contact…
Low-Code Technology Boosts the Growth of Specialist Bank
Hampshire Trust Bank (HTB) is a digitally-focussed specialist bank staffed by experts that enable UK businesses to realise their ambitions.…
AA Ireland put Chatbots in Driving Seat
AA Ireland puts AI-powered chatbots in the driving seat of customer engagement AA Ireland was founded in 1910 to provide…
Dermalogica Select 8×8 X Series Contact Centre
Dermalogica Selects 8×8 X Series With Contact Centre to Power its Customer Service Experience in UK and Ireland 8×8 have…
Chesterfield Hospital Improves Appointment System for Patients
Chesterfield Royal Hospital improves appointment system for patients – Providing one place to go to confirm, rebook or cancel hospital…
Sytel Enables Growth of Kelly Services with Hosted Solution
Sytel Enables Growth of Kelly Services, Russia, with Hosted Contact Centre Solution Kelly Services and Sytel have combined to provide…
Moneypenny Moves to the Digital Contact Centre
Moneypenny Moves to a Digital Contact Centre – Jabra Engage 50 and Twillo Flex takes customer service at Moneypenny to…
Wave Introduce Omnichannel Contact Centre Solution
How Conn3ct Helped New Water Company Wave Introduce an Omnichannel Contact Centre Solution For new water company, Wave, managing spikes…