After Lockdown Will Remote Customer Support Stay?
After UK Coronavirus Lockdown #3, Will Remote Contactless Customer Support be Here to Stay in contact centres? By Ruti Dadash…
After UK Coronavirus Lockdown #3, Will Remote Contactless Customer Support be Here to Stay in contact centres? By Ruti Dadash…
Call & Contact Centre Expo showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are…
PCI Pal®, the global provider of cloud-based secure payment solutions, is confirmed as an exhibitor and speaker at this year’s…
Mitel’s Strong Partnership with Noetica Delivers Major Wins in 2020 Mitel’s contact centre technology portfolio is one of the most…
FourNet’s ANTENNA service scoops another top award – Win for shared Central Government communications service at Comms Business Awards FourNet’s…
Contact Centre Virtual Event: PCI Pal Payments: The Future of Security & CX Learn about the future of payment security…
Despite the current economic challenges, Europa Contact Centre is starting the new year with big ambitions and has pressed ahead…
Xdroid Applauded by Frost & Sullivan for Its Innovative Voice and Facial Analytics Solution Portfolio – The company’s highly flexible…
Attendees from around the globe will come together on 24th February 2021 to discuss and learn about the future of…
Contact Centre Talkdesk Webinar: Boost automation and expand customer self-service with Artificial Intelligence Tuesday, January 26 at 10 a.m. GMT…
Customer self-service has been a hot topic in the contact centre space for many years. Now, with new Artificial Intelligence…