ESFA Partner with Arvato to Create Digital CX Contact Centre
Education and Skills Funding Agency Partners with Arvato to create Digital Customer Experience Contact Centre Arvato CRM Solutions has secured…
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Webhelp Acquires OneLink to Expand Operations
ResQ opens third contact centre in Hull’s Hammonds Building
Ventrica Contact Centre Digital Multilingual Bureau
SVL & Ascensos Provide New Service to Contact Centre Clients
Europa Reveals £1m Investment in Contact Centre
Capita Expand Partnership with Southern Water’s Contact Centres
Outsourcer CC33 Become DMA Corporate Members
Mango Direct Marketing Invests £1m into Contact Centre
Cymphony Moves For expanding Contact Centre Workforce
Crewe-based premium communication provider, Cymphony, has moved to new offices at Crewe Hall Farm to create an ideal home for…
Contact Centre CC33 Launch Specialist Consultancy Service
South Yorkshire contact centre CC33 leads the way with specialist consultancy service South Yorkshire based contact centre CC33 is leading…
ResQ Achieves 3-Star Accreditation from Best Companies
ResQ, the leading outsourced contact centre specialist, has announced that they have been awarded with Best Companies’ highest accreditation –…
Ventrica Appoints New Marketing & Comms Director
Ventrica appoints Katherine Brown as Marketing & Communications Director to support global growth plans, marketing strategy and positioning Ventrica the…
Europa Contact Centre Launch University Help Desk Service
Customer service response firm, Europa Contact Centre, has launched a new University Help Desk service, to support universities experiencing an…
CallCare Chosen To Provide New Legal Contact Centre
CallCare, a contact centre and customer service specialist, has launched a Legal Contact Centre of Excellence for customer service in…
Glasgow Contact Centre Gives Up Office Space To Support Charity
go-centric, a Glasgow based contact centre, has handed over its office to a charity during lockdown to ensure it can…
VeriCall Announce Contract with A Big Six Energy Provider
VeriCall announce major contract with one of the Big Six UK Energy providers with a new contact centre Jobs section…
BT One Year of Answering Calls in UK Contact Centres
One year of answering 100% of customer service calls in the UK and Ireland based contact centres means BT are…
Contact Centre Outsourer Substantial Investment
Despite the current economic challenges, Europa Contact Centre is starting the new year with big ambitions and has pressed ahead…