Ascensos Plans for Second Contact Centre in Turkey
Motherwell-headquartered contact centre outsource company Ascensos has announced the opening of its second base in Turkey following a year of…
– Outsource
Sensée Expands Its Senior Management Team
Interact Mark 10 Years & Create of 100 Contact Centre Jobs
Ascensos Recruitment Drive at Motherwell Contact Centre
TTEC EMEA Wins at Global Sourcing Association Awards
VeriCall Listed on Educational Hub & Win Contact Centre Awards
go-centric Expands Wordforce to more than 1,000 across UK
Ventrica on Crown Commercial Services Framework
Major Contact Centre Receives Living Wage accreditation
Ascensos Invests in Digital Following Contact Centre Expansion
Ascensos, which is headquartered in Motherwell and employs over 3,000 contact centre staff across its network of offices spanning the…
Capita Signs Contact Centre Contract Renewal with RSPCA
Capita today announces it has signed a customer service/contact centre contract renewal with the RSPCA for a further eight years.…
go-centric On UK Gov Framework For Contact Centres
Glasgow-based go-centric has been awarded a place on a major UK Government procurement framework to deliver contact centre services. The…
Ventrica Announce Launch of Jamaica Contact Centre
Ventrica is first British-based BPO to open in Jamaica – Ventrica the fast-growth multilingual customer service specialist is expanding into…
Contact Centre Outsource Sitel Group Completes Acquisition of Sykes
Contact Centre Outsource Sitel Group Completes Acquisition of Sykes Enterprises, Inc. In accordance with the announcement made on June 18,…
Ascensos Continues Expansion with Cape Town Contact Centre
Ascensos has announced its expansion into South Africa with the opening of a new contact centre operation in Cape Town.…
ESFA Partner with Arvato to Create Digital CX Contact Centre
Education and Skills Funding Agency Partners with Arvato to create Digital Customer Experience Contact Centre Arvato CRM Solutions has secured…
Webhelp Acquires OneLink to Expand Operations
Global BPO Webhelp Acquires OneLink to Expand contact centre Operations for Customer Experience Services and Solutions Complementary CX brands bring…
ResQ opens third contact centre in Hull’s Hammonds Building
ResQ opens third contact centre in Hull’s newly refurbished Hammonds building ResQ, the leading outsourced contact centre specialist, has officially…
Ventrica Contact Centre Digital Multilingual Bureau
Ventrica launches Digital Multilingual Bureau (DMB) to provide fast-growth businesses both digital and multilingual customer service support charged on a…