Contact Centre Outsourer Substantial Investment
Despite the current economic challenges, Europa Contact Centre is starting the new year with big ambitions and has pressed ahead…
– Outsource
ResQ Create 120 Permanent Jobs at Hull Contact Centre
Saving Lives Through Responsible Debt Management
Consumer Uncertainty Doubles Revenue & Jobs at CallCare
VeriCall Wins Two Contact Centre GOLD Awards
Vodafone Expands Contact Centre Partnership with ResQ
RAC Sign Deal to Provide Contact Centre Solution for Renault
Enfield Council Extends Contact Centre Partnership
Ascensos Announces New Turkey Based Contact Centre
118 448 Moves Contact Centre Operation to PodBPO
Jobs boost as 118 448 moves to Hemel Hempstead – Directory Enquiries Service, 118 448, has signed a contract with…
Capita Sign Outsource Contact Centre Contract with Irish Water
Capita signs Outsource customer service contract with Irish Water which will be handled by Capita’s Cork based contact centre. Capita…
Contact Centre Outsourcing – Time to take a closer look
Contact Centre Outsourcing – Time to take a closer look Matthew Sims, Director of 4T4 Consult, the first influencer to…
John Lewis Agree Contact Centre Contract with D&G
John Lewis & Partners agree 3-year Contact Centre Outsource Contract with Domestic & General (D&G) John Lewis & Partners has…
PTI Cymru Secure Outsource Contact Centre Contract
PTI Cymru secure new contact centre contract win with the Rail Delivery Groups’ ‘Rail to Refuge’ programme PTI Cymru, which…
Staff Praise Employer’s Actions During Coronavirus Crisis
ResQ Call Centre Staff Praise Their Employer’s Actions During The Coronavirus Crisis – ResQ’s call centre in Hull is empty…
There’s More To Outsourcing Contact Centres Than Costs
Shattering the myth – why there’s more to outsourcing contact centres than cutting costs – Cyril Molitor, CEO of Woven,…
Is UK Ending It’s Love Affair with foreign Contact Centres?
Is The UK ending its long-distance love affair with foreign contact centres. However, this has raised the long-standing issue of…
Job Loses Announced at Arise Limerick Contact Centre
Arise, the Limerick based contact centre outsource company, have announced that are set to make at least 40 job cuts…
Littlefish Invests in Sheffield Based Contact Centre
Littlefish invests in Sheffield creating 150 new roles in new contact centre, as it looks to add more steel to…