Ventrica Appoints New Marketing & Comms Director
Ventrica appoints Katherine Brown as Marketing & Communications Director to support global growth plans, marketing strategy and positioning Ventrica the…
– Outsource
Europa Contact Centre Launch University Help Desk Service
CallCare Chosen To Provide New Legal Contact Centre
Glasgow Contact Centre Gives Up Office Space To Support Charity
VeriCall Announce Contract with A Big Six Energy Provider
BT One Year of Answering Calls in UK Contact Centres
Contact Centre Outsourer Substantial Investment
ResQ Create 120 Permanent Jobs at Hull Contact Centre
Saving Lives Through Responsible Debt Management
Consumer Uncertainty Doubles Revenue & Jobs at CallCare
Surge in consumer uncertainty doubles revenue and jobs at UK customer service contact centre specialist, CallCare Company handling Covid-19 calls…
VeriCall Wins Two Contact Centre GOLD Awards
VeriCall wins two GOLD Awards in Contact Centre World’s 2020 Ceremony ‘Best Contact Center (Outsourced)’ and ‘Best in Customer Service’…
Vodafone Expands Contact Centre Partnership with ResQ
ResQ, the leading outsourced contact centre specialists, have announced that it has committed to a new 33,000 sq. ft office…
RAC Sign Deal to Provide Contact Centre Solution for Renault
RAC signs deal to provide contact centre solution for Renault, Dacia and Alpine brands The RAC has won a contract…
Enfield Council Extends Contact Centre Partnership
Enfield Council extends specialist contact centre partnership with Civica Civica, a global leader in software for public services, has extended…
Ascensos Announces New Turkey Based Contact Centre
Customer management and service provider Ascensos is to open its first contact centre in Turkey as part of an expansion…
118 448 Moves Contact Centre Operation to PodBPO
Jobs boost as 118 448 moves to Hemel Hempstead – Directory Enquiries Service, 118 448, has signed a contract with…
Capita Sign Outsource Contact Centre Contract with Irish Water
Capita signs Outsource customer service contract with Irish Water which will be handled by Capita’s Cork based contact centre. Capita…
Contact Centre Outsourcing – Time to take a closer look
Contact Centre Outsourcing – Time to take a closer look Matthew Sims, Director of 4T4 Consult, the first influencer to…
John Lewis Agree Contact Centre Contract with D&G
John Lewis & Partners agree 3-year Contact Centre Outsource Contract with Domestic & General (D&G) John Lewis & Partners has…