| Date/Time | Event |
|---|---|
| 15/10/2019 All Day | Ace Europe 2019 The Corinthia Hotel, London |
| 15/10/2019 - 16/10/2019 All Day | Clarabridge Customer Connections 2019 The Brewery, London |
| 16/10/2019 All Day | The Future of Retail Contact Centres Roundtable |
| 17/10/2019 9:30 am - 1:00 pm | CCMA Member Event to Dyson contact centre |
| 17/10/2019 12:00 pm - 5:00 pm | How AI & Tech are Powering CX Transformation The British Library, Kings Cross, London, |
| 24/10/2019 1:00 pm - 2:00 pm | Delivering Brilliant CX Through Customer Service Automation |
| 14/11/2019 All Day | Britannic Technologies - Convergence Summit 2019 Mercedes-Benz World, Weybridge Surrey |
| 14/11/2019 1:00 pm - 2:00 pm | Maximise your WFMO to Create a Brilliant CX |
| 28/11/2019 1:00 pm - 2:00 pm | Achieving Right Balance Between Human-Assisted and CX Services |
| 04/12/2019 12:30 pm - 4:30 pm | Seminar: Contact Centre Benchmarking |
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