Events

Date/Time Event
06/09/2018
12:30 pm - 4:30 pm
Customer Journey Mapping Workshop
25/09/2018
9:30 am - 4:30 pm
Operational Coaching Skills and Techniques
03/10/2018
All Day
Ready to take Contact Centre Planning to the next level?
09/10/2018
All Day
NICE WFM User Group Conference
Park Inn by Radisson, York
10/10/2018
8:30 am - 11:00 am
Turn your Contact Centre into a Customer Engagement Centre
Tower Bridge, London
23/10/2018
9:30 am - 4:30 pm
Planning and Organising for Team Managers
20/11/2018
9:30 am - 4:30 pm
Skills and Techniques for Delivering Difficult Messages

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