| Date/Time | Event |
|---|---|
| 14/11/2019 All Day | Britannic Technologies - Convergence Summit 2019 Mercedes-Benz World, Weybridge Surrey |
| 14/11/2019 1:00 pm - 2:00 pm | Maximise your WFMO to Create a Brilliant CX |
| 28/11/2019 1:00 pm - 2:00 pm | Achieving Right Balance Between Human-Assisted and CX Services |
| 04/12/2019 12:30 pm - 4:30 pm | Seminar: Contact Centre Benchmarking |
| 05/12/2019 3:00 pm - 4:00 pm | Contact Centre Webinar: PCI Compliance in the Cloud |
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