Workforce Wellbeing Recovery Toolkit for the Contact Centre
Workforce Wellbeing Recovery Toolkit for Contact Centres – Practical strategies & resources from Calabrio to turn workforce wellbeing into your…
Workforce Wellbeing Recovery Toolkit for Contact Centres – Practical strategies & resources from Calabrio to turn workforce wellbeing into your…
Content Guru Announces Launch of Powerful New Workforce Management Solution – Leader in cloud contact centre and customer experience solutions,…
SVL is delighted to announce they are providing a workforce management (WFM) solution for global on-line food delivery giant Deliveroo.…
Noble Workforce Management Meets the Growing Demand for WFM Solutions in a Changing Contact Centre Landscape Noble Systems, a global…
Enabling a Mobile Contact Centre Workforce with Aspect® Workforce Optimisation™ Version 20 Over the last several months, we have experienced…
Ibotta Selects NICE to Improve Remote Workforce Management and Engagement – Tech unicorn utilizes NICE Workforce Management and Employee Engagement…
Workforce Management is so much more than smarter scheduling and forecasting. With an open mind and the right partner by…
Welcome to the new world of self-scheduling for frontline employees As companies embrace digital possibilities to empower their workforce and…
Top 7 questions IT professionals ask about WFM – IT professionals are easy to please so why is life so…
Teleopti Reimagines Workforce Management with Launch of Grant the Chatbot Developed with Microsoft Artificial Intelligence (AI) technology, Teleopti’s WFM chatbot,…
National Express Uses Teleopti Workforce Management to Keep Passengers on the Move Teleopti have announced that National Express, the largest…