Contact Centre Management: It’s time to change the metrics
Customer Service Management: It’s time to change the metrics Dino Forte, CEO, Ventrica argues that in order for contact centres…
Ventrica
Contact Centre Manager – Leading Outsource Company
CX & Contact Centres: What Will Change in 2019?
Ventrica Takes Home Silver Award at the ECCCSAs
Mobeus Invests In Ventrica Contact Centre
Contact Centre Outsourcer Ventrica Expands Second Site
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards
Ventrica wins Gold at ECCSA Contact Centre Awards
Ventrica Opens Second Contact Centre Site in Southend
Ventrica Shortlisted in Prestigious ECCCSA Awards
Ventrica is shortlisted four times in the prestigious European Contact Centre and Customer Service Awards 2017 Southend-based outsourced customer contact…
Ventrica Announces Investment In Additional Contact Centre Site
Ventrica announces investment in additional site – new contact centre will create 400 new jobs Outsourced customer contact centre, Ventrica…
Ventrica Expands Contact Centre to 330 Seats
Ventrica expands contact centre to 330 seats to meet rising demand for its outsourced customer management services New designer ‘Penthouse’…
Ventrica Appoint Digital Marketing Expert
Outsourced customer contact centre Ventrica is investing further in its digital capabilities with the appointment of Jenna Preston as Digital…
Ventrica Receives Two Nominations in ECCCSA 2016 Awards
Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016 – Outsourcer is up…
Ventrica Launch Digital Division to offer Social Media Services
Ventrica, the Southend-on-sea based Outsourcer, have launched a ‘Digital’ division to offer new, measurable and affordable social media management services…
Ventrica Celebrates with Contact Centre of the Year Award
Ventrica, the Southend based outsourcer, are celebrating after winning the ‘Contact Centre of the Year’ (larger category) presented at a…