What does the future of CX look like?
What does the future of CX look like? Free white paper from Ventrica If we’ve learned anything from the past…
What does the future of CX look like? Free white paper from Ventrica If we’ve learned anything from the past…
Ventrica is first British-based BPO to open in Jamaica – Ventrica the fast-growth multilingual customer service specialist is expanding into…
Ventrica appoint Will Marsden as Commercial Director at Southend contact centre Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip…
Ventrica launches Digital Multilingual Bureau (DMB) to provide fast-growth businesses both digital and multilingual customer service support charged on a…
Ventrica appoints Katherine Brown as Marketing & Communications Director to support global growth plans, marketing strategy and positioning Ventrica the…
Outsourced customer management service provider Ventrica last night picked up two awards at the prestigious European Contact Centre & Customer…
Ventrica appoints Kathryn Chivers as Chief Service Delivery Officer to shape operational and client excellence Ventrica, the outsourced contact centre…
Contact centres are an essential part of any business that wants to deliver an unrivalled customer experience. Whether complaining, praising,…
People, peaks and personality: getting recruitment right in contact centres Recruitment has never been an easy task, regardless of which…
What is Customer Experience? Peter Tetlow, Client Solutions Director at Ventrica, explains his take on what customer service is for…
The changing face of customer loyalty – Dino Forte, CEO at contact centre outsourcer Ventrica, explores to what extent consumers…