Contact Centre Training: Social Media Customer Service
With more businesses operating online, social media is a critical tool for delivering great customer service. This course will prepare…
With more businesses operating online, social media is a critical tool for delivering great customer service. This course will prepare…
Supercharge your digital strategies in your contact centre and save on interaction costs and improve CX Talkdesk Webinar – Wednesday,…
Join industry thought leader and CX expert Martin Hill-Wilson and CallMiner’s Mark Lockyer on 8th December at 2pm GMT for…
As the year comes to an end, it’s time for customer experience professionals worldwide to take a step back and…
Contact Centre Webinar – Business Systems – Virtual Agent Engagement Forum – Wednesday, 23 November 2022 If you think you’ve…
Odigo Virtual Contact Centre Event: Braving the storm – 10th November 2022 Exploring the challenges of high performing contact centres…
Enghouse Interactive webinar to showcase how native Microsoft Teams contact centres transform customer service CX specialists are embracing Microsoft Teams…
Join Fred Sirieix at Opentalk London – the most innovative CX event of the year! Fresh from New York City…
Despite the immense value that contact centres bring to organisations through their understanding of, and engagement with customers, the financial…
What is the health of your contact centre operation? Are you fighting fit and ready for the challenges ahead? As…
Discover how your contact centre can deliver smart customer experiences in today’s digital-first, work-from-anywhere world! Join Puzzel and CX leaders…