There is just a week to go to Contact Centre Outsource Company CC33’s 2nd annual Charity…
Category: – Events
Get Set to Re-Imagine CX at Sabio’s Disrupt UK in 2024
Contact Centre Event: Get Set to Re-Imagine Customer Experience at Sabio’s Disrupt UK in 2024 The…
Trade Secrets of Award-Winning Planning Managers
Contact centre workforce planners constantly face new challenges. » Digital channels are growing and calls are…
injixo TechLab: Dissecting the WFM Cycle Webinar Series
Join injixo in this unique webinar series as they dissect the WFM cycle. Learn about the…
National Customer Service Week: Celebrating the Importance of Customer Service
Next Week is National Customer Service Week. You may be surprised to know that as an…
Are you Ready to Delve into AI’s Genuine Impact on Customer Experience?
Elevate 23 isn’t just an event; it’s your doorway to actionable insights and concrete outcomes within…
Workforce Management: A 30 Minute Guided Tour
Have you heard of injixo but you don’t know what functionality is included? Or is it…
IPI Announced as Speaker at Genesys Partner Conference
IPI Announced as Speaker at Genesys Partner Conference IPI to share experiences as key Genesys Partner…
Contact Centre Webinar: Microsoft Teams Tech Clinics
Contact Centre Webinar: Microsoft Teams Tech Clinics – Thursday 11th May 2023 @11am BST Hosted by…
Noetica Announce Attendance at BIBA Conference 2023
Noetica Brings 20-Years’ Experience Serving Contact Centres in the UK Insurance Industry to BIBA 2023 Noetica…
The Exchange Returns – 19 Award-Winning Stories!
The Exchange returns with 19 award-winning stories to tell! The full agenda of this years’ European…
Keynote Speakers Announced for Sabio Event, Disrupt
Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speakers for its…
Talkdesk Webinar: Supercharge your Digital Strategies
Supercharge your digital strategies in your contact centre and save on interaction costs and improve CX…
Getting REAL About Real-time Analytics & Agent Guidance
Join industry thought leader and CX expert Martin Hill-Wilson and CallMiner’s Mark Lockyer on 8th December…
Contact Centre Webinar: 5 CX Trends for 2023
As the year comes to an end, it’s time for customer experience professionals worldwide to take…
Contact Centre Webinar: Virtual Agent Engagement
Contact Centre Webinar – Business Systems – Virtual Agent Engagement Forum – Wednesday, 23 November 2022…
Odigo Contact Centre Event: Braving the Storm
Odigo Virtual Contact Centre Event: Braving the storm – 10th November 2022 Exploring the challenges of…
Enghouse Webinar: Microsoft Teams in Contact Centres
Enghouse Interactive webinar to showcase how native Microsoft Teams contact centres transform customer service CX specialists…
Join Fred Sirieix at Opentalk. The CX Event of the Year!
Join Fred Sirieix at Opentalk London – the most innovative CX event of the year! Fresh…