Unlocking Customer Experience Potential with Avaya Experience Platform (AXP)

Unlocking Customer Experience Potential with Avaya Experience Platform (AXP) Over the past year, Sabio Group has…

Cloudlinx Bolsters Its CX Portfolio with Content Guru storm

Cloudlinx Bolsters Its CX Portfolio with Content Guru’s storm® Platform Content Guru, a leading global provider…

MaxContact Announces Partner Programme

MaxContact Announces Partner Programme: Empowering Resellers to Capture the Booming CCaaS Market MaxContact have announced its…

ANTENNA Expands Service to all UK Critical National Infrastructure Providers

ANTENNA expands service to all UK Critical National Infrastructure providers – FourNet’s trusted, secure, cloud platform…

Content Guru Announces New DemocratiSed Service Management Tool

Content Guru Announces New DemocratiSed Service Management Tool to Reduce Real-Time Service Creation Friction storm® CONDUCTOR™…

Avaya Helps Enterprises Deliver AI-Powered Innovation

Avaya Helps UK and Ireland Enterprises Deliver AI-Powered Innovation Without Disruption Avaya CEO highlights how Avaya…

Jabra Announces Price Reduction on Jabra Engage 40

Jabra announces price reduction on Jabra Engage 40 for more cost-effective levels of customer satisfaction •…

Jabra Launches Jabra+ Cloud-Based Platform

Jabra Launches Jabra+ for Admins, a Cloud-Based Platform for Easy, Secure Video Device Management – Jabra…

Sensée Launches Surge Emergency Response Service

Sensée launches Surge emergency response service – Work-from-home CX specialist Sensée has launched an emergency response…

Five9 Intelligent CX Platform on Google Cloud Marketplace

Five9 announces availability of Intelligent CX Platform on Google Cloud Marketplace Five9 solution gives customers the…

Jabra Announces Cutting-Edge Updates to Elite 8 Active & Elite 10

Jabra Announces Cutting-Edge Updates to Elite 8 Active and Elite 10 at CES 2024 New noise…

Awaken Intelligence Announces Release of Awaken CoPilot

Awaken Intelligence, the market leader in agent guidance solutions for the contact centre, is excited to…

PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences

PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences PCI Pal have announced…

Five9 Announces Five9 OneStudent for Better Student Engagement

Five9 Announces Five9 OneStudent to Help Higher Education Answer the Call for Better Student Engagement Five9…

Content Guru Announces Expansion of Generative AI with brain® Solution

Content Guru Announces Major Expansion of Generative AI Support Within its brain® Solution Content Guru, a…

Sabio Group Launches Specialist Salesforce Practice

Sabio Group, the global digital experience transformation services specialist, today announced the launch of its new…

CX Specialist Ventrica Enters CCaaS Bespoke Software Market

CX specialist Ventrica enters CCaaS bespoke software market with launch of technology arm. Ventrica has built…

Calls In Queue – The Bane of any Contact Centre & Caller

Calls In Queue – The Bane of any Contact Centre & Caller but solution from VKY…

Content Guru storm CCaaS Compatible with Microsoft Azure Virtual Desktop

Content Guru have announced that its storm® cloud communications solution is compatible with Microsoft Azure Virtual…

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