The nomination window for the North East Contact Centre Awards 2026 closes in three weeks, on…
Category: – Awards
Britannic Awarded Mitel Contact Centre Specialisation Partner Status
Britannic Technologies, a UK-based systems integrator and managed service provider, today announced it has been awarded…
Big Wins for Bupa, Octopus Energy & DHL Express at UK National Contact Centre Awards
Big Wins for Bupa, Octopus Energy & DHL Express at UK National Contact Centre Awards Awards…
North East Contact Centre Awards 2026 open for Nominations
North East Contact Centre Awards 2026 open for Individual Stars nominations Celebrating the people who make…
Capita celebrates success at CCA Excellence Awards 2026
At the CCA Excellence Awards 2026, Capita’s contact centre division had a highly successful night, securing…
CCA Global Excellence Awards 2026 Recognise Customer Experience Leaders
Leading organisations from across the UK have been recognised for excellence in customer service and experience…
Cirrus Named as NiCE UK&I AI Partner of the Year
Cirrus has been named as UK&I AI Partner of the Year by NiCE, the global leader…
Medallia Deepens Investment in Partner Ecosystem with New Service Partner Programme
Medallia deepens investment in partner ecosystem with new Service Partner Programme, expanded engagement opportunities and awards…
Content Guru Scores Highest Rating in 2026 Gartner CCaaS Report
Content Guru scores highest ‘Willingness to Recommend’ rating in the 2026 Gartner® Voice of the Customer…
Unisys Wins Two Gold Awards for Customer Experience Excellence
Unisys wins Two Gold Awards for Customer Experience Excellence – The company was honored for the…
UK National Contact Centre Awards 2026 Now Open for Nominations
UK National Contact Centre Awards 2026 Now Open for Nominations, Marking a New Era of Excellence…
Europe’s Best in Customer Contact Celebrated at the 25th ECCCSAs
The European customer contact community came together last night at the 25th edition of the prestigious…
Content Guru Recognised as ‘Vendor of the Year’ at UK IT Industry Awards 2025
Content Guru Recognised as ‘Vendor of the Year’ at the UK IT Industry Awards 2025 Content…
CCA Women in Leadership Awards 2025
Empowering Women, Shaping the Future: Highlights from the CCA Women in Leadership Awards 2025 CCA Global…
Winners Recognised at the 2025 CCNNI Awards
Winners recognised at the 2025 CCNNI Awards organised by Contact Centre Network NI (CCNNI) The leaders…
North East Contact Centre Awards 2025: and the winners are….
Congratulations to the Winners of the North East Contact Centre Awards 2025! Celebrating excellence across the…
Content Guru Positioned as Leader in European Contact Center-as-a-Service
Content Guru Positioned as a Leader in IDC MarketScape for European Contact Center-as-a-Service Application Software 2025…
Martin Taylor of Content Guru wins The Alumni Award at LDC Top 50
Martin Taylor, Deputy CEO and Co-Founder of Content Guru, wins The Alumni Award at The LDC…
Celebrating Innovation, Talent & Excellence – Cnect Wales Awards 2025
Celebrating innovation, talent and excellence in Wales’ customer experience industry at the Cnect Wales Contact Centre…