Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE

Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE for Transforming Customer Experiences in the contact…

Content Guru Named Strong Performer in CCaaS Voice of Customer Report

Content Guru Named a Strong Performer in the 2024 Gartner® Contact Centre CCaaS Voice of the…

ECCCSA Contact Centre Awards Open for Entries

The greatest awards programme in the European customer contact industry is now OPEN and accepting entries.…

Content Guru & DVLA Wins Best Technology Partnership Award

Content Guru and DVLA Wins “Best Technology Partnership” contact centre award at 2024 CCA Global Excellence…

National Contact Centre Awards 2024 – Finalists are announced

Record-breaking year for CCMA’s UK National Contact Centre Awards 2024 as Finalists are announced Finalists of…

Avaya & International Avaya User Group Unveil CX Force Awards

Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer…

North East Contact Centre Awards Appoints New Head Judge

The highly acclaimed North East Contact Centre Awards (NECCA) has appointed a new head judge for…

Largest Awards that Recognises UK Contact Centre Talent

The largest awards programme that recognises contact centre talent in the UK. Celebrating their 29th year…

Your Chance for your Contact Centre To Represent the UK’s Best!

Your Chance To Represent The UK’s Best! ContactCentreWorld – the global association for contact centre and…

The UK National Contact Centre Awards 2024 are OPEN!

The largest awards programme that recognises contact centre talent in the UK is now OPEN and…

Noetica Waves the Flag for British Contact Centre Technology

Noetica Waves the Flag for British Contact Centre Technology Innovation with Global Award Win Noetica –…

Winners Announced at European Contact Centre & Customer Service Awards

Austria, Czechia, France, Germany, Greece, Poland, Portugal, Spain and the UK amongst winners at the greatest…

Winners Revealed at CCNNI Contact Centre Awards

Winners revealed at the 2023 CCNNI Awards organised by Contact Centre Network NI (CCNNI) Northern Ireland’s…

Double win for Echo at Northern Ireland Contact Centre Awards

Double win for Echo at the Northern Ireland Contact Centre Awards 2023 Echo NI’s team won…

Odigo, European CCaaS Provider of Choice For On-Premises Solutions 

Frost & Sullivan confirms Odigo as the European CCaaS provider of choice for replacing on-premises solutions…

ONE Awards Winners Announced & Celebrated at Calabrio Customer Connect (C3)

ONE Awards Winners Announced and Celebrated Onstage at Calabrio Customer Connect (C3) Calabrio, the workforce performance…

Sensée & Bupa Outsourcer of the Year at Northern Contact Centre Awards

Sensée and Bupa homeworking team named Outsourcer of the Year (Medium) at the 2023 Northern Contact…

Interact named Northern Outsourced Contact Centre of the Year

Interact Contact Centres is delighted to announce that it has won Large Outsourced Contact Centre of…

Echo NI Shortlisted at Northern Ireland Contact Centre Awards

Echo NI has been shortlisted for Customer Contact Manager of the Year and Best Outsourced Partnership…

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