European Contact Centre & Customer Service Awards
New categories recognise CX as European Contact Centre & Customer Service Awards open for entries The greatest awards programme in…
– Awards
Contact Centre Leader Cirrus Granted Royal Warrant
Webhelp Scores a Hat Trick at CCA Excellence Awards
Welsh Contact Centre Awards Recognition Starts Here
NICE Named as Top Provider for Voice of the Customer
ResQ Finalists at UK National Contact Centre Awards
Talkdesk Named Leaders in Magic Quadrant for CCaaS
NICE CXone Gets Top Honours for Contact Centre Platforms
NICE Top Provider for Conversational AI & Chatbots
PCI Pal wins Best Compliance Product at the CX Awards 2022
PCI Pal has set the standard in the Best Compliance Product category; a fantastic achievement and very well deserved PCI…
Babble Awarded Five9 Contact Centre Partner of the Year
Babble awarded Five9 Contact Centre Partner of the Year for the third consecutive year Babble’s market-leading contact centre team earns…
CallMiner Win Contact Centre Automation Solution Award
CallMiner Named Automation Contact Centre Solution of the Year at CCW Excellence Awards The CallMiner Conversation Analytics Platform recognised among…
NICE Leader in SPARK MatrixTM Voice of the Customer
NICE Named a Leader in 2021 SPARK MatrixTM for Voice of the Customer NICE have announced that it has been…
Calabrio Named an Exemplary Vendor in Ventana Research
Calabrio Named an Exemplary Vendor in Ventana Research’s 2022 Contact Centre Agent Management Value Index Report New report helps organisations…
UK National Contact Centre Awards Open for Nominations
UK National Contact Centre Awards open for 2022 nominations From today, contact centres across the UK are invited to recognise…
Content Guru Storms to Victory at Contact Centre Awards
Content Guru Storms to Victory at European Contact Centre and Customer Service Awards 2021 Content Guru, global pioneer in cloud…
Sitel Group Named Three-Time Winner at Contact Centre Awards
Sitel Group® Named Three-Time Winner at European Contact Centre & Customer Service Awards 2021 Sitel Group, one of the largest…
Wales’ Contact Centres Reunites to Celebrate Pandemic Heroes
The heroes of Wales contact centre industry have been reunited and celebrated at the 23rd annual Welsh Contact Centre Awards…
The ECCCSA Contact Centre Awards 2021 Winners Announced
The winners of the largest and most credible awards programme in Europe dedicated to the customer contact industry were announced…