Britannic & 8×8 Help Plus Dane Housing Improve CX
Britannic and 8×8 help Plus Dane Housing Improve Customer Experience in their contact centre Connecting agents and tenants with new…
Britannic and 8×8 help Plus Dane Housing Improve Customer Experience in their contact centre Connecting agents and tenants with new…
Britannic Technologies Launch Free INBOX Software & Support during COVID-19 Pandemic Britannic Technologies, have announced they will be offering free…
Unleash your workforce potential in your contact centre with Britannic Technologies’ REWARDS Britannic Technologies solution REWARDS will enable you to…
Britannic Technologies announced it has been awarded a place on the Crown Commercial Service’s (CCS) Network Services 2 framework for…
How Contact Centres are using Voice, Video and Cobrowse to Elevate Online Customer Experience The typical contact centre setup has…
Monitoring and Measuring Customer Sentiment in the Contact Centre Daisy Shevlin, Marketing Content Executive at Britannic Technologies Digital transformation is…
Enghouse Interactive Signs Britannic Technologies as Authorised Partner – An alliance focused on delivering omni channel contact centre and communication…
The world is going digital. And there’s no escaping it. Disruptive times lay ahead. And for those willing thrive with…
Digital Transformation is happening all around us and in the contact centre in particular. New applications spring up daily. How…
We’ve spoken a lot recently about technologies that are shaping the customer experience and helping to build the contact centre…
Convergence Summit 2018: Digital Transformation doesn’t work unless you do. Luckily, you don’t have to go it alone. Convergence Summit…