Add Value to Customer Experience with your Contact Centre
Add Value to CX with your Contact Centre – 89% of companies expect that customer experience will be their primary…
Add Value to CX with your Contact Centre – 89% of companies expect that customer experience will be their primary…
The world is going digital. And there’s no escaping it. Disruptive times lay ahead. And for those willing thrive with…
Digital Transformation is happening all around us and in the contact centre in particular. New applications spring up daily. How…
We’ve spoken a lot recently about technologies that are shaping the customer experience and helping to build the contact centre…
Convergence Summit 2018: Digital Transformation doesn’t work unless you do. Luckily, you don’t have to go it alone. Convergence Summit…
Top Tips for Deploying AI in Your Contact Centre – Jonathan Sharp, Director, Britannic Technologies Artificial Intelligence (AI) has been…
Britannic Technologies – Convergence Summit 2017 Join 300 UK technology and business leaders at Convergence Summit and learn how you…
Noetica to Host ‘Toward Responsible Outbound Dialling’ Seminar at Britannic Technologies’ Convergence Summit 2016 17th November at Mercedes-Benz World and…
Join Britannic Technologies on Thursday, 15th September at Mitel’s Head Office in London for the latest update on integrated communications…
Inside Cloud Seminar hosted by Britannic Technologies Britannic Technologies invite the contract centre industry to explore how your business can…
Behind each successful UC deployment is a sound UC strategy. To pave the way for a smooth transition to a…