Enghouse Interactive Signs Britannic Technologies as Authorised Partner – An alliance focused on delivering omni channel…
Category: Britannic
Seminar: Digital Transformation In The Contact Centre
Digital Transformation is happening all around us and in the contact centre in particular. New applications…
The Contact Centre: From Physical Asset to Agile Function
We’ve spoken a lot recently about technologies that are shaping the customer experience and helping to…
Britannic Technologies: Convergence Summit 2018
Convergence Summit 2018: Digital Transformation doesn’t work unless you do. Luckily, you don’t have to go…
Top Tips for Deploying AI in Your Contact Centre
Top Tips for Deploying AI in Your Contact Centre – Jonathan Sharp, Director, Britannic Technologies Artificial…
Britannic Technologies – Convergence Summit 2017
Britannic Technologies – Convergence Summit 2017 Join 300 UK technology and business leaders at Convergence Summit…
Noetica Host Toward Responsible Outbound Dialling Seminar
Noetica to Host ‘Toward Responsible Outbound Dialling’ Seminar at Britannic Technologies’ Convergence Summit 2016 17th November…
Britannic Technologies Omni-Channel Contact Centre Seminar
Join Britannic Technologies on Thursday, 15th September at Mitel’s Head Office in London for the latest…
Inside Cloud Seminar hosted by Britannic Technologies
Inside Cloud Seminar hosted by Britannic Technologies Britannic Technologies invite the contract centre industry to explore…
What to Consider when Building a UC Strategy
Behind each successful UC deployment is a sound UC strategy. To pave the way for a…
CX Essentials for Contact Centre Professionals
CX Essentials for Contact Centre Professionals – Jonathan Sharp of Britannic Technology looks at why Customer…
Britannic and Bizvu Unite the Contact Centre
Britannic and Bizvu Unite the Contact Centre – Announcing their new partnership and delivering a single…
Britannic Technologies the Next Generation Contact Centre
Britannic Technologies Unviels Next Generation Contact Centre at Customer Contact Expo 2015 – Britannic Technologies brings…
Contact Centre – Transformational Communications Seminar
Contact Centre – Mitel Transformational Communications Seminar Wednesday 9th September 2015 Agile, flexible communications solutions enhance…
Contact Centre Transform Into a Customer Experience Powerhouse
How To Transform your Contact Centre Into a Customer Experience Powerhouse – Jonathan Sharp of Britannic…
3 Strategies To Prevent (or Mend) Customer Service Mishaps
3 Strategies To Prevent (or Mend) Customer Service Mishaps – Jonathan Sharp of Britannic Technologies reveals…
Britannic Technologies Leverage Contact Centre Research Findings with Seminars
Britannic Technologies Leverage Contact Centre Research Findings with Innovative Seminars Britannic Technologies recently conducted research on…
Mears 24/7 Deploy Britannic Technologies Cloud
Britannic Technologies have announced they have deployed a telecommunications solution in the cloud for Mears 24/7,…