IMImobile enables remote working for contact centre agents
IMImobile enables remote working for contact centres amid pandemic Public sector clients including local councils and NHS trusts have rapidly…
– Homeworking
Homeworking in the Contact Centre Industry During COVID-19
Homeworking During COVID-19: A New World of Work
Remote Working – 5 Steps to success with integrated WFM
What does the reality of homeworking mean for Contact Centres?
Cirrus Launches FastTrack180 Homeworking Solution
Sensée Announces 1,000 Work-At-Home Contact Centre Jobs
Sytel Cloud Contact Centre Enables Home Working
Sensée Create Tech To Deploy Contact Centre Workers At Home
NI Executive Ministers Announce 300 job Investment by Sensée
NI Executive ministers announce unique 300 job investment by Sensée that will see the creation of 300 work from home…
Flexible Working – How Contact Centres Can Benefit
The Onward March to Flexible Working – How Contact Centres Can Benefit by Jeremy Payne, VP of Product Marketing, Enghouse…
Make homeworking a successful option for your contact centre
8 Ways to make homeworking a successful option for your contact centre – Colin Hay at Puzzel argues the case…
Home Workers Happier Despite Choosing to Work More Hours
British home workers are also spending more time caring for family members New research has found that home-based employees are…
Lack of Flexibility is killing UK Productivity
Lack of flexibility is killing UK productivity according to research conducted by Red Letter Days for Business New research shows:…
Getting the most from contact centre home working
Getting the most from contact centre home working – top tips for teams as discussed by Mike Donohue, Sales Director…
Money Saved on Remote Working Should Be Spent on “Social Glue”
Working from home increases productivity and saves companies fortunes. If you re-invest some of your savings in gluing the members…
Jabra Say Goodbye to Noisy Colleagues
Jabra Say Goodbye to Noisy Colleagues – To compliment the launch of the Evolve product range and as part of the…
Homeworkers opting for Group Conference Calls
In the modern day world of home working or ‘telecommuting’, more companies are opting for a group conference call over…
Death to the Meeting: You Only Need Two a Year
Several years ago, I visited a Danish company who wanted to iliminate the insane amount of time they wasted for…