Contact Centre Webinar – Living in the New Norm
Living in the New Norm – an online event on Thursday 15th October 1PM – 2PM hosted by SVL Business…
SVL Business Solutions
SVL & Yorkshire Youth Football Pay NHS Tribute.
SVL Announces Partnership with Route One Connect
Move your Contact Centre applications to the Cloud for up to 50% off RRP
Contact Centre Webinar: Getting over your fear of the Cloud
Webinar: A Smarter Future Using Automation
Contact Centre Webinar: Planning for the New Norm
Be Mindful of Scammers During COVID-19 Crisis
Expert offers help to Contact Centres preparing for COVID-19
SVL announces partnership with The Modular Analytics Company
SVL announces partnership with The Modular Analytics Company to provide our contact centre clients with a cost-effective and targeted analytics…
SVL Announce Partnership with Inspire Customer Contact Partnership
SVL announces partnership with Inspire Customer Contact Partnership to improve customer contact operations. SVL is pleased to announce a formal…
SVL Announce Partnership with Agile Business Process
SVL is pleased to announce a formal partnership with Agile Business Process, a European company who specialise in developing tailored…
Gala Technology partners with SVL Business Solutions
Gala Technology partners with SVL Business Solutions to bring an award-winning PCI Compliance solution to Contact Centre Industry. Gala Technology,…
Seminar – Employee Engagement in Contact Centres
The Future of Employee Engagement in contact centres SVL Business Solutions, in conjunction with NICE, is hosting an industry event…
Contact Centre 2019 – It’s The Year of the Cloud!
Contact Centre 2019 – the Year of the Cloud! Paul Gray, Marketing Manager at SVL Business Solutions gazes into his…
Voice Biometrics for Authentication – The Truth
This week has seen two highly publicised incidents where contact centres have refused service to people in the UK. In…
SVL: The Case for Speech Analytics in the SME
Over the last 5 years, advances in technology and the move to the Cloud has made advanced contact centre applications…
SVL Business: PULL OVER – We’re the Real-time Police!
I started my career in resource planning, not quite at the time when you had to use string and a…
Managing Legacy Data – Avoiding a Toxic Shock
GDPR has led to many issues around the storage of data. SVL Director, Peter Gough, discusses its impact on the…