SVL launches instructional Legacy Data EBooks
SVL launches instructional Legacy Data EBooks for Public Safety and Financial Services sectors. With Legacy Data becoming an increasingly problematic…
SVL Business Solutions
SVL Partner with Decode Cyber Solutions to Improve Online Safety
Contact Centre Webinar – Living in the New Norm
SVL & Yorkshire Youth Football Pay NHS Tribute.
SVL Announces Partnership with Route One Connect
Move your Contact Centre applications to the Cloud for up to 50% off RRP
Contact Centre Webinar: Getting over your fear of the Cloud
Webinar: A Smarter Future Using Automation
Contact Centre Webinar: Planning for the New Norm
Be Mindful of Scammers During COVID-19 Crisis
Be mindful of phone scammers during COVID-19 crisis – Debbie Bicker from SVL today issued a strong warning to people…
Expert offers help to Contact Centres preparing for COVID-19
Planning expert offers help to Contact Centres preparing for COVID-19 Contingency Planning expert Richard Abdy has offered his support to…
SVL announces partnership with The Modular Analytics Company
SVL announces partnership with The Modular Analytics Company to provide our contact centre clients with a cost-effective and targeted analytics…
SVL Announce Partnership with Inspire Customer Contact Partnership
SVL announces partnership with Inspire Customer Contact Partnership to improve customer contact operations. SVL is pleased to announce a formal…
SVL Announce Partnership with Agile Business Process
SVL is pleased to announce a formal partnership with Agile Business Process, a European company who specialise in developing tailored…
Gala Technology partners with SVL Business Solutions
Gala Technology partners with SVL Business Solutions to bring an award-winning PCI Compliance solution to Contact Centre Industry. Gala Technology,…
Seminar – Employee Engagement in Contact Centres
The Future of Employee Engagement in contact centres SVL Business Solutions, in conjunction with NICE, is hosting an industry event…
Contact Centre 2019 – It’s The Year of the Cloud!
Contact Centre 2019 – the Year of the Cloud! Paul Gray, Marketing Manager at SVL Business Solutions gazes into his…
Voice Biometrics for Authentication – The Truth
This week has seen two highly publicised incidents where contact centres have refused service to people in the UK. In…
SVL: The Case for Speech Analytics in the SME
Over the last 5 years, advances in technology and the move to the Cloud has made advanced contact centre applications…