SVL welcomes Dan Bendon as Head of Services

SVL welcomes Dan Bendon as Head of Services SVL is delighted to announce the return of…

SVL Provide WFM Solution to Deliveroo Contact Centre

SVL is delighted to announce they are providing a workforce management (WFM) solution for global on-line…

How analytics Support Contact Centre Agent Mental Health

How analytics helps support your contact centre agent mental health Rohan Newton, Sales Manager at SVL…

SVL launches instructional Legacy Data EBooks

SVL launches instructional Legacy Data EBooks for Public Safety and Financial Services sectors. With Legacy Data…

SVL Partner with Decode Cyber Solutions to Improve Online Safety

SVL announces partnership with Decode Cyber Solutions to improve online safety and security and prevent card…

Contact Centre Webinar – Living in the New Norm

Living in the New Norm – an online event on Thursday 15th October 1PM – 2PM…

SVL & Yorkshire Youth Football Pay NHS Tribute.

As a Thank you to the NHS for the incredible work they have done during the…

SVL Announces Partnership with Route One Connect

SVL announces partnership with Route One Connect to deploy Amazon Connect to Contact Centre’s across the…

Move your Contact Centre applications to the Cloud for up to 50% off RRP

Exclusive offer – Move your Contact Centre applications to the Cloud for up to 50% off…

Contact Centre Webinar: Getting over your fear of the Cloud

SVL in conjunction with NICE inContact are delighted to offer our next online event. “Getting over your fear…

Webinar: A Smarter Future Using Automation

Contact Centre Webinar:  Accelerating a smarter future using automation. SVL Business Solutions – Thursday 25 June…

Contact Centre Webinar: Planning for the New Norm

Contact Centre Webinar: Planning for the New Norm: As part of the SVLHomeworking series, our latest…

Be Mindful of Scammers During COVID-19 Crisis

Be mindful of phone scammers during COVID-19 crisis – Debbie Bicker from SVL today issued a…

Expert offers help to Contact Centres preparing for COVID-19

Planning expert offers help to Contact Centres preparing for COVID-19 Contingency Planning expert Richard Abdy has…

SVL announces partnership with The Modular Analytics Company

SVL announces partnership with The Modular Analytics Company to provide our contact centre clients with a…

SVL Announce Partnership with Inspire Customer Contact Partnership

SVL announces partnership with Inspire Customer Contact Partnership to improve customer contact operations. SVL is pleased…

SVL Announce Partnership with Agile Business Process

SVL is pleased to announce a formal partnership with Agile Business Process, a European company who…

Gala Technology partners with SVL Business Solutions

Gala Technology partners with SVL Business Solutions to bring an award-winning PCI Compliance solution to Contact…

Seminar – Employee Engagement in Contact Centres

The Future of Employee Engagement in contact centres SVL Business Solutions, in conjunction with NICE, is…

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