The Wine Society Selects Secure Automated Payments
Encoded, a leading Payment Service Provider and pioneer of innovative secure payment solutions for contact centres and e-commerce, has announced…
– PCI DSS
e-Commerce Payments: 5 Ways to Reduce Contact Centre Costs
National Express Improves Payment Security & Flexibility
Tokenization can improve CX Offered by your Contact Centre
Teleperformance Selects PCI Pal For Secure Payment For Enterprise Customers
Contact Centre White Paper: How to Prepare for PCI DSS v4.0
Freshworks & PCI Pal Partner to Futureproof Card Payments
Remote Working is Risky but doesn’t have to be
PCI Pal Partner with Odigo to Provide Secure Payments
Fraud Prevention v CX. Getting Balance Right in Contact Centres
Fraud Prevention v Customer Experience – Getting the Balance Right in Contact Centres The UK Contact Centre Decision Makers Guide…
Greg Rowe Contact Centre Solution Keeps Payments Flowing
Greg Rowe’s contact centre solution keeps customer communications and payments flowing with technology from Talkdesk and PCI Pal Global kitchen…
PCI DSS Matters (and ensure your contact centre is compliant)
Why PCI DSS matters (and what you can do to protect your contact centre by ensuring you’re compliant) If your…
Fridays UK Chooses PCI Pal to Secure Card Payments
Restaurant group Fridays UK chooses PCI Pal® to secure card payments PCI Pal, the global provider of cloud-based secure payment…
Secure Card Payment Using Automatic Speech Recognition
Secure card payment in contact centres using automatic speech recognition (ASR) Dany Cresswell of Cardeasy explains Advances in voice recognition…
With the SCA Deadline Looming – What Happens Next?
With the SCA Deadline Looming – What Happens Next? Rob Crutchington, Director of Encoded, discussing the March deadline for implementing…
Consumers’ Changing Attitudes to Phone Payments
Consumers’ changing attitudes to telephone payments in a post-pandemic world – Danny Creswell of CardEasy explores the changing attitttues of…
PCI Pal Shortlisted for Best Compliance Product in CX Awards
PCI Pal® shortlisted for the Best Compliance Product in the CX Awards 2022 PCI Pal®, the global cloud provider of…
Digital First: The Future of Card Payments in Contact Centres
Digital First: The Future of Card Payments – Contact centres are complex places at the best of times with multiple…
Secure Omni-Channel Payments in a Post-Pandemic World
This research updates CardEasy’s 2018 white paper De-scoping from PCI DSS in Contact Centres by reviewing the current state of…