Milk & More Contact Centre Carries On with Assisted Payments
Milk & More carries on in a crisis with secure automated IVR and Agent Assisted payments from Encoded Encoded, a…
Milk & More carries on in a crisis with secure automated IVR and Agent Assisted payments from Encoded Encoded, a…
PCI DSS: the forgotten superhero of the contact centre – As millions of pounds are lost to Coronavirus scams, the…
Advances in voice recognition technology have changed the way we can now search the internet, as well as how we…
Enabling secure and PCI-compliant online payments via web chat by your contact centre agents Georgia Woods, Syntec There’s been a…
Achieving Contact Centre PCI compliance from home – Geoff Forsyth, CISO at PCI Pal, explains what contact centres can do…
Eckoh’s security solution CallGuard wins twice at the Card Not Present Awards 2020 Eckoh has won both the Judges Award…
How to maintain PCI DSS compliance when your contact centre agents are working remotely Danny Cresswell, Chief Sales Officer at…
Syntec has launched CardEasy Digital to provide PCI DSS-compliant card payment services for digital communication channels in contact centres such…
Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments – Link Pay+ enables Contact Centres transitioning their agents…
PCI Pal® launches new capability to deliver secure payment services to businesses and contact centres with home and remote workers…
Protecting personal data is at the heart of the General Data Protection Regulation (GDPR) but there remains confusion between gaining…