Content Guru Extends storm’s Through Jabra Engage AI Integration
Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration Content Guru has announced the integration of the…
Content Guru
Overcoming Ageing Tech Key To Modernising Police Engagement
Overcoming ageing technology hurdles key to modernising police engagement Shub Naha, Director of Critical National Infrastructure at Content Guru discusses.…
Content Guru Recognised by Analyst Firm Ventana Research
Content Guru Recognised by Leading Analyst Firm Ventana Research as storm® CKS® is Named a Digital Innovation Awards Finalist Content…
Content Guru ‘Strong Performer’ in Contact Center as a Service
Content Guru Named a ‘Strong Performer’ in Analyst Firm’s Contact Center as a Service (CCaaS) Evaluation 2023 Content Guru, Europe’s…
97% of Phone Interactions Fail Proposed Regulations
Pressure increasing on utilities, broadband and phone providers as research shows 97% of phone interactions fail to meet proposed regulations…
Content Guru Extends Conversational AI Capabilities To Digital Channels
Content Guru Extends Conversational AI Capabilities To Digital Channels Content Guru, Europe’s leading cloud contact centre and customer experience (CX)…
The Future Role of AI in the Contact Centre
The Future Role of AI in the Contact Centre- By Martin Taylor, Co-founder and Deputy CEO, Content Guru, discusses the…
Company Profile: Content Guru
Content Guru, is a leader in cloud communications and supplies mission critical Customer Engagement and Experience solutions for hundreds of…
CX Will Become Mainstream Support Channel Within 5 Years
Over Two-Thirds of Customer Experience Industry Professionals Believe Immersive CX Will Become a Mainstream Support Channel in the contact centre…
FourNet Becomes Content Guru ‘CX Platinum Partner’
Content Guru, Europe’s leading cloud contact centre and customer experience (CX) provider, has awarded FourNet, the secure cloud, CX consulting…
Content Guru & UK Power Networks Win Award At ECCCSAs
Content Guru and UK Power Networks Win ‘Most Effective Management of Peak Demand’ Award At European Contact Centre and Customer…
Holiday Shopping CX: Navigating Strikes & Supply Chain Issues
Holiday Shopping CX: Navigating Strikes & Supply Chain Issues Martin Taylor, Co-Founder and Deputy CEO, Content Guru More customers than…
Content Guru Data Platform Recognised at Awards
Content Guru’s Customer Data Platform Recognised for Excellence at UK IT Awards 2022 Content Guru, leading provider of customer engagement…
Content Guru Commits to Developing New Talent to Support Global Expansion
Leading technology firm, Content Guru, part of Redwood Technologies Group, remains committed to investing in graduate recruitment as the company…
Content Guru Wins Tech Co. of the Year Award
Content Guru Wins Thames Valley Tech Company of the Year 2022 Award Content Guru, leading cloud communications and customer experience…
Content Guru Accepted In UK G-Cloud 13 Framework
Content Guru and Redwood Technologies Group to Deliver Transformative Citizen Communications Technology to UK Government Global leader in citizen experience…
Content Guru Win at Computing Cloud Excellence Awards
Content Guru’s Customer Data Platform Wins at Computing Cloud Excellence Awards 2022 Leading cloud communications and customer experience provider, Content…
Content Guru in Magic Quadrant for Contact Centre as a Service
Content Guru Listed in 2022 Gartner® Magic Quadrant™ for Contact Centre as a Service Content Guru have announced that it…
How do you Improve the Contact Centre Agent Experience?
How to improve the contact centre agent experience? – Happy Agents= Happy Customers? Martin Taylor, Deputy CEO and Co-Founder of…