White Paper: Intelligent Chatbots in Contact Centres
White Paper Download – Intelligent Chatbots in the Contact Centre The development of Artificial Intelligence (AI) over recent years give…
Content Guru
Content Guru Secures FSQS Accreditation
Cloud contact centre solution provider Content Guru is now fully registered on the FSQS supplier qualification system. FSQS provides a…
Content Guru: brain® Artificial Intelligence Symposium
Content Guru Presents: brain® Artificial Intelligence Symposium Content Guru will be holding the brain® Artificial Intelligence Symposium at the Natural…
Content Guru Become Call Centre Management Association Partner
Content Guru, the leading European cloud contact centre and customer engagement technology provider, has entered into a partnership with the…
Content Guru Challenger in Gartner Magic Quadrant
Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as a Service, Western Europe…
Content Guru Returns to ICMI Contact Centre Demo
The leading European cloud contact centre and customer engagement technology provider, Content Guru, will return for the second year running…
Electricity North West Supercharges Customer Contact
Electricity North West Supercharges Customer Contact with storm® Electricity North West has signed a new contract to deploy an omni-channel…
ContentGuru Named G-Cloud 10 Approved Supplier
The Crown Commercial Service (CCS) has awarded Content Guru a place on the G-Cloud 10 framework agreement for the supply…
Content Guru Scores Top Marks in New Education Framework
UK-based customer engagement technology leader, Content Guru, has been enlisted into the new Education Framework, where it will make its…
Content Guru Ranked in Ventana Cloud Contact Centre Index
Content Guru Ranked in 2018 Ventana Research Cloud Contact Centre Index Cloud contact centre and customer engagement provider, Content Guru,…
Serco & Content Guru Win at European Technology Awards
Cloud contact centre technology provider Content Guru has been awarded the ‘Vertical Solution of the Year’ accolade at the European…
Content Guru to Electrify Customer Engagement at Utility Week Live
Content Guru to Electrify Customer Engagement at Utility Week Live From 22nd to 23rd May 2018, Europe’s leading cloud contact…
Redwood Technologies Group Certified by Cyber Essentials
Redwood Technologies Group, comprising communications technology innovator Redwood Technologies and cloud contact centre provider Content Guru, has achieved certification from…
Feenstra Powers Up Customer Experience with storm®
The market leader in home installation technology in the Netherlands, Feenstra N.V., has entered into a new deal with KPN…
Storm Helps G4S to Streamline Customer Experience
How storm Helps G4S Netherlands to Streamline Customer Experience Content Guru BV, along with development partner KPN, has deployed a…
Content Guru Welcomes New UK Sales Director
Cloud Contact Centre and Customer Engagement Hub pioneer, Content Guru, welcomes Ed Winfield as its new UK Sales Director. Ed…
Content Guru Gartner Magic Quadrant for Contact Centre as a Service
Content Guru Positioned as a Challenger in the 2017 Gartner Magic Quadrant for Contact Centre as a Service, Western Europe…
Content Guru & Webhelp Customer Engagement Partnership
Content Guru has entered into an important new partnership with leading global customer experience expert, Webhelp. This partnership will see…
How RAC Automate Emergency Callouts and Reduce Costs
Case Study: How Content Guru Helped the RAC to Automate Emergency Breakdown Callouts and Reduce Costs The RAC is the…