Streamline & Simplify Contact Centre Staff Provisioning Solution
Content Guru Launches New Automated User Provisioning Service to Streamline Employee Administration In Contact Centres Content Guru, leading innovator in…
Content Guru
Content Guru Storms to Victory at Contact Centre Awards
Content Guru Storms to Victory at European Contact Centre and Customer Service Awards 2021 Content Guru, global pioneer in cloud…
Content Guru and UK Power Networks Shortlisted For Ventana Awards
Content Guru and UK Power Networks Shortlisted For Ventana Research Digital Leadership Awards 2021 Leading customer engagement and experience technology…
Content Guru Launch Powerful Workforce Management Solution
Content Guru Announces Launch of Powerful New Workforce Management Solution – Leader in cloud contact centre and customer experience solutions,…
Content Guru & Simply Connect Awarded Place on NHS Framework
Content Guru and Simply Connect Awarded a Place on the NHS England Health Systems Support Framework for Social Prescribing Leader…
Content Guru Updates Storm Contact Centre Solution
Content Guru updates Storm contact centre Solution to empower contact centre agents and improve productivity Innovator in cloud communications technology,…
Content Guru Wins at Computing Cloud Excellence Awards
Content Guru has been announced as a winner at the Computing Cloud Excellence Awards 2021, for ‘Best Use of Cloud…
Collaboration: Streamline Internal Comms and Boost CX
Collaboration: streamline your internal comms and boost CX – During the coronavirus pandemic, thousands of people working from home depended…
Content Guru Shortlisted For 3 Categories at ECCCSA
Content Guru Shortlisted For 3 Categories at European Contact Centre and Customer Service Awards 2021 Content Guru has been shortlisted…
Content Guru Named in 2021 Magic Quadrant for CCAAS
Content Guru has been named in the Challenger quadrant of the 2021 Gartner® Magic Quadrant™ for Contact Centre as a…
Content Guru Becomes Google Cloud Contact Centre AI Partner
Content Guru Becomes Official Google Cloud Contact Center AI Partner Leading cloud communication technology provider, Content Guru, has announced that…
Post-Pandemic – How will Contact Centre Culture Change?
Post-pandemic perspectives – how will contact centre culture change?Martin Taylor is Deputy CEO at Content Guru One of the most…
Northern Powergrid set to Transform Contact Centre
Northern Powergrid to transform contact centre and enhance customer support in partnership with Tata Consultancy Services and Content Guru Northern…
Jabra Headsets Now Certified To Work With Content Guru storm®
Content Guru Announces That Jabra Headsets Are Now Certified To Work With storm® Pioneer in cloud communications technology, Content Guru,…
Content Guru Storm Solution Verified as Citrix Ready
Content Guru’s storm® solution Verified as Citrix® Ready Content Guru’s award-winning storm® cloud communications solution is Trusted to Enhance Citrix…
Content Guru Unveils New Partnership with Wavenet
Europe’s leader in cloud contact centre technology, Content Guru, have announced its exciting new partnership with prominent British managed-services provider,…
Content Guru Certified for Microsoft Teams For Contact Centres
Content Guru is certified for Microsoft Teams Connected Contact Centre programme Leading cloud communications provider, Content Guru, has announced that…
Content Guru Appoints New Country Manager in Germany
Content Guru, the leading Customer Engagement and Experience solution provider, has appointed a new Country Manager in Germany, as its…
How Natural Language Processing Can Benefit Contact Centre Agents
Goodbye IVR; hello NLP – how Natural Language Processing can benefit your contact centre agents and customers Martin Taylor, Deputy…