Content Guru Customer DVLA Ranked ‘Most Improved Public Sector Organisation’ By The Institute of Customer Service…
Category: Content Guru
Content Guru Integrates Google Business Messages into storm® Contact Centre
Content Guru Integrates Google Business Messages into its Cloud Customer Experience Solution storm® for contact centres…
Content Guru – Exemplary Vendor in Ventana Contact Centre Buyers Guide
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2023 Contact Centre Suites Buyers…
Content Guru Achieves FedRAMP “In Process” Designation at the High Impact Level
Content Guru, one of the world’s largest vendors of cloud contact centre and customer experience (CX)…
Why Customer Journey Mapping is Your Contact Centre’s Secret Weapon
Mapping the Customer Journey – Why Customer Journey Mapping is Your Contact Centre’ Secret Weapon Know…
Content Guru Named in 2023 Gartner Magic Quadrant for Contact Centre as a Service
Content Guru Named in 2023 Gartner® Magic Quadrant™ for Contact Centre as a Service Content Guru,…
Building Resilience in the Contact Centre – Download from Content Guru
When uncertainty looms, customers begin to think critically about their spending decisions. They weigh up which…
Content Guru Extends European Dominance with Investment Across the Region
Content Guru Extends European Dominance as It Increases Investment Across the Region Content Guru, Europe’s leading…
Local Government Contract Wins See Content Guru’s storm 6m Support Citizens
New Local Government Contract Wins See Content Guru’s storm Platform Support Over 6M UK Citizens Content…
Managing Demand Effectively Through Scalability & Proactivity
Managing demand effectively through scalability and proactivity through the contact centre Martin Taylor, Co-Founder and Deputy…
Content Guru Extends storm’s Through Jabra Engage AI Integration
Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration Content Guru has announced…
Overcoming Ageing Tech Key To Modernising Police Engagement
Overcoming ageing technology hurdles key to modernising police engagement Shub Naha, Director of Critical National Infrastructure…
Content Guru Recognised by Analyst Firm Ventana Research
Content Guru Recognised by Leading Analyst Firm Ventana Research as storm® CKS® is Named a Digital…
Content Guru ‘Strong Performer’ in Contact Center as a Service
Content Guru Named a ‘Strong Performer’ in Analyst Firm’s Contact Center as a Service (CCaaS) Evaluation…
97% of Phone Interactions Fail Proposed Regulations
Pressure increasing on utilities, broadband and phone providers as research shows 97% of phone interactions fail…
Content Guru Extends Conversational AI Capabilities To Digital Channels
Content Guru Extends Conversational AI Capabilities To Digital Channels Content Guru, Europe’s leading cloud contact centre…
Company Profile: Content Guru
Content Guru, is a leader in cloud communications and supplies mission critical Customer Engagement and Experience…
The Future Role of AI in the Contact Centre
The Future Role of AI in the Contact Centre- By Martin Taylor, Co-founder and Deputy CEO,…