Video calling has become a staple of global communications. Almost all of us use some form…
Category: Content Guru
Meeting CX Demand During The Holiday Shopping Season
Meeting CX Demand During The Holiday Shopping Season in the contact centre – Martin Taylor, Co-Founder…
Content Guru Announces Expansion of Generative AI with brain® Solution
Content Guru Announces Major Expansion of Generative AI Support Within its brain® Solution Content Guru, a…
Content Guru Appoints Senior VP to Accelerate Growth in North America
Content Guru Appoints Senior Vice President to Accelerate Growth in North America – Matt McKernan joins…
Two of the UK’s Largest Tech Firms Come Together to Create a Storm
Two of the UK’s Largest Tech Firms Come Together to Create a Storm – Content Guru…
Content Guru storm CCaaS Compatible with Microsoft Azure Virtual Desktop
Content Guru have announced that its storm® cloud communications solution is compatible with Microsoft Azure Virtual…
Providing Reliable Experiences in Challenging Times
Providing Reliable Experiences in Challenging Times – Martin Taylor, Co-Founder and Deputy CEO, Content Guru discusses…
Content Guru storm Named as a Chrome Enterprise Recommended Solution
Content Guru’s storm Named as a Chrome Enterprise Recommended Solution Content Guru, one of the world’s…
Content Guru & Soitron UK Announce New Reseller Partnership
Content Guru, one of the world’s leading providers of cloud contact centre and customer experience (CX)…
Content Guru’s AI Solution Wins Computing Cloud Excellence Award
Content Guru’s AI Solution Wins Computing Cloud Excellence Award at 2023 Ceremony Content Guru, one of…
Content Guru Customer DVLA Ranked ‘Most Improved Public Sector Organisation’
Content Guru Customer DVLA Ranked ‘Most Improved Public Sector Organisation’ By The Institute of Customer Service…
Content Guru Integrates Google Business Messages into storm® Contact Centre
Content Guru Integrates Google Business Messages into its Cloud Customer Experience Solution storm® for contact centres…
Content Guru – Exemplary Vendor in Ventana Contact Centre Buyers Guide
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2023 Contact Centre Suites Buyers…
Content Guru Achieves FedRAMP “In Process” Designation at the High Impact Level
Content Guru, one of the world’s largest vendors of cloud contact centre and customer experience (CX)…
Why Customer Journey Mapping is Your Contact Centre’s Secret Weapon
Mapping the Customer Journey – Why Customer Journey Mapping is Your Contact Centre’ Secret Weapon Know…
Content Guru Named in 2023 Gartner Magic Quadrant for Contact Centre as a Service
Content Guru Named in 2023 Gartner® Magic Quadrant™ for Contact Centre as a Service Content Guru,…
Building Resilience in the Contact Centre – Download from Content Guru
When uncertainty looms, customers begin to think critically about their spending decisions. They weigh up which…
Content Guru Extends European Dominance with Investment Across the Region
Content Guru Extends European Dominance as It Increases Investment Across the Region Content Guru, Europe’s leading…
Local Government Contract Wins See Content Guru’s storm 6m Support Citizens
New Local Government Contract Wins See Content Guru’s storm Platform Support Over 6M UK Citizens Content…