Whitepaper: Taking Video to the Contact Centre

Video calling has become a staple of global communications. Almost all of us use some form of video communication every day, whether it’s to call partners, friends, or colleagues. Since the pandemic put video communications centre stage, we haven’t been able to get enough. It’s time the contact centre caught up.

With this whitepaper, you will:

» Discover new ways of bringing on-demand video into your contact centre

» Learn about file and location sharing possibilities

» Uncover the CX tech that makes empathy easy.



To download the whitepaper from Content Guru Click Here

Content Guru helps organisations achieve outstanding customer experience.Its cloud-based solution, storm®, ensures that customers’ requests and issues are quickly and accurately resolved – simply put, engagement made easy. storm is used by over 1000 enterprise-scale public and private organizations in over 50 countries, and is trusted by leading global brands, such as AXA, Interflora and Rakuten Communications, for mission-critical communications.

For additional information on Content Guru view their Company Profile

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