US Tour Operator Announce Manchester Contact Centre Plans

It has been reported that US based tour operator, Avanti Destinations,are set to open a 20-seat…

FourNet Appoints Capita’s Former Innovations Director to New CX Role

Digital transformation and customer experience specialists, FourNet, have appointed Capita’s former Director of Innovation, Alan Linter,…

Ventrica appoints Kathleen Roach as Head of Continuous Improvement

Ventrica is delighted to announce the appointment of Kathleen Roach as the new Head of Continuous…

Contact Centre Download: Customer Director Report 2023

The Customer Director report for 2023, published by Executive Search and Recruitment Consultants Douglas Jackson, is…

Car Finance Company Create 150 Contact Centre Jobs

Car finance company Zuto have announced plans to create up to 150 jobs between its Macclesfield…

greenbean GROW- Contact Centre Recruitment & Training Solution

greenbean Launches GROW Programme – An Innovative Recruitment & Training Solution for the Contact Centre Industry…

Institute of Export opens Peterborough Contact Centre

Institute of Export opens new contact centre in Peterborough to enhance its support for traders The…

AO On Recruitment Drive at Bolton Contact Centre

The online electrical retailer, AO, have announced the expansion of its customer service team at its…

Office Company Viking Create Contact Centre Jobs

Leicester based office supplies company Viking have announced the creation of 60 jobs at their Leicester…

Job Losses Announced at Firstsource Contact Centres

It has been reported that Indian owned Outsource company Firstsource has started consultation with staff and…

KURA on Recruitment Drive at Glasgow Contact Centre

Outsource company KURA are creating additional contact centre jobs following a recent contract win with Scottish…

Contact Centre Frontline Salaries up by 11% in the year

According to the UK Contact Centre Salary and Skills Guide, published today by the CCMA (Call…

Sabio Group Strengthens Commitment to Nordics Following Expansion

Sabio Group Strengthens Commitment to Nordics Following Recent Expansion » Nicolai Ginge named Country Manager for…

Contact Centre Academy Tackle the Contact Centre Talent Shortage

Reed Talent Solutions partners with the UK National Contact Centre Academy to tackle the contact centre…

ResQ Creating 290 New Contact Centre Jobs in Hull

ResQ takes second floor of historic Hammonds of Hull building, creating 290 new contact centre jobs…

Whistl appoint James Revell as Director of Contact Centres

Whistl, the UK’s leading logistics specialists in e-fulfilment, mail and parcels, has appointed James Revell as…

Leeds Building Society to Expand Customer Service Team

Leeds Building Society to Expand Award-Winning Customer Service Team At the end of last year the…

Webhelp Appoints Industry Veteran Benjamin Faes UK CEO

Webhelp, a leading global customer experience BPO player, today announces the appointment of Benjamin Faes as…

New Director of Marketing & Partnerships Joins CCMA

New Director of Marketing and Partnerships Joins Growing CCMA Today the CCMA (Call Centre Management Association)…

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