IPI implements AI chatbot for Northern Ireland Water Part of digital transformation strategy to enhance customer…
Category: IPI
Implementing Contact Centre Automation in 2020
2020: the year of contact centre automation – By Steve Murray, Solutions Director, IPI Automation in…
Hillarys Transforms Contact Centre Operations with IPI
Hillarys transforms contact centre operations with IPI Contact centre enhancements save £500K in first year, reduce…
IP Integration Bolsters Cloud Portfolio with Genesys
IP Integration bolsters its cloud-based portfolio with Genesys New partnership extends strategy to deliver greater choice…
Market Report: Contact Centres and the Use of AI
Contact Babel has published its latest report entitled, “The Inner Circle Guide to AI, Chatbots and…
IP Integration Appoint Tech Entrepreneur Alastair Mills To Board
IP Integration appoints leading technology entrepreneur, Alastair Mills, to its board and builds senior team for…
IP Integration Growth Partner of the Year by Avaya
IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK…
IP Integration Receives Enterprise Partner Award
Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor IP Integration, a…
Enghouse Interactive Signs up IP Integration
Enghouse Interactive Signs up IP Integration as its Latest UK Partner – Systems integrator to add…