Britannic Technologies Leverage Contact Centre Research Findings with Innovative Seminars Britannic Technologies recently conducted research on…
Category: – Company Info
Jabra Knowledge Workers: to the Contact Centre!
Jabra Knowledge Workers: to the Contact Centre! Holger Reisinger, Senior Vice President of Marketing for Products…
Sabio Presented with Avaya Technical Excellence Award
Sabio Presented with Technical Excellence Award at Annual Avaya Partner Conference – Award recognises Sabio’s commitment…
PCI DSS Compliance in the Contact Centre Guide
PCI DSS Compliance in the Contact Centre Guide; With fines for PCI non-compliance potentially running into…
Sabio team to cycle 443 miles in four days to support Teens Unite
Sabio team to cycle 443 miles in four days to support Teens Unite – Customer contact…
Jabra believes UC industry must thelp businesses drive up adoption rates
Jabra believes that the UC industry must take greater responsibility to help businesses drive up adoption…
Netcall Guides to delighting customers in today’s multichannel contact centre
Netcall Guides to delighting customers in today’s multichannel contact centre How customers interact with you is…
Find the Data and the People that Will Help You Succeed
How to Find the Data and the People that Will Help You Succeed – Article by…
VoiceSage Mobile Messaging Revenues Continues to Soar
VoiceSage Mobile Messaging Revenues Continues to Soar as new SMS Conversations and Visual Touch Messaging (VTM)…
Biometrics goes Mainstream according to Sabio
Biometrics goes mainstream according to Sabio’s Stuart Dorman, Head of Consultancy In preparation for the launch…
Sabio – Transforming Customer Contact
Sabio have announced details of Contact Centre Conference ‘Transforming Customer Contact’ enabling contact centre management to…
Are you ready to be a JABRA SUPER AGENT?
The winning Super Agent will receive a once in a lifetime experience at work, including: –…
Jabra – How to Master the Third Wave of Knowledge Work
Jabra – Here’s How to Master the Third Wave of Knowledge Work The knowledge worker has…
Jabra. Play NOT Work Will Help Your Company Succeed
Play Not Work Will Help Your Company Succeed Says Jabra. It is going to be all…
Jabra Noise-Cancelling Headsets how do they work?
You know that sound you hear when you walk onto a busy trade show floor? That…
Mears 24/7 Deploy Britannic Technologies Cloud
Britannic Technologies have announced they have deployed a telecommunications solution in the cloud for Mears 24/7,…
Become a Super Agent!
Does your contact centre have a team of Super Agents? Register your interest now to find…
New Jabra Stealth UC is Skype for Business Certified
Coinciding with the launch of Skype for BusinessTM, Jabra is responding to the increasing demand for…