Ann-Marie Stagg Elected as European President of ECCCO

Already a well-known and well respected figure in the UK contact centre industry, Ann-Marie Stagg of…

Jabra appointment New managing Director Nigel Dunn

Jabra are very pleased to announce the appointment of Nigel Dunn to the role of Managing…

Contact centres are your No. 1 source of business intelligence says Jabra

To many companies, a call centre is merely a customer service necessity. But a contact centre…

Jabra Announces New Cashback Promotions

The Jabra Cashback incentive has been updated for Q4, providing authorised partners with a new sales…

Jabra and Ingram Micro announce European distribution agreement

Jabra Business Solutions has entered into an European distribution agreement with Ingram Micro, the world’s largest…

Ergonomics overrules style on the ‘office runway’

Jabra: If you think your co-workers might look down on you for wearing a headset, think…

Jabra Announces New Cashback Promotions

The Jabra Cashback incentive is back for Q3, providing authorised partners with a new sales campaign…

Web chat volumes increase by over 140% in 2 years according to ContactBabel

Now offered as a customer service channel by 37% of UK contact centres New research published…

Jabra 75% of UK workers suffer from emotional problems in the workplace

Jabra survey shows a surprising amount of isolation, relationship problems and stress amongst UK workers Distrust…

Sabio Inks Managed Service Deal With Yorkshire Building Society

Five-year agreement will see MSP look after customer services systems for financial institution Contact centre managed…

Telephony Best Channel for Complaint Handling & Customer Satisfaction

Telephony Best Channel for Complaint Handling & Customer Satisfaction with 73% of US businesses say, if…

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