How To Transform your Contact Centre Into a Customer Experience Powerhouse – Jonathan Sharp of Britannic…
Category: – Company Info
Sabio Wins Verint Marketing Excellence Award
Sabio wins Marketing Excellence Award at Verint’s EMEA Partner Summit – Recognition reflects successful launch of…
Content Guru provide Cloud Contact Centre Services to Chubb
Content Guru and KPN Secure Deal with Chubb to provide Cloud Contact Centre Sevices Content Guru’s…
Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day
Sabio wins 2015 ‘Best Supporting Customer’ award at FinancialForce Community Day Feedback from successful FinancialForce PSA…
Eckoh plc – Full Year Results and Possible Acquisition of Netcall plc
Eckoh, a global provider of secure payment products and customer service solutions, is pleased to announce…
4net Technologies Win at Comms Business Awards
4net swept to success at the prestigious Comms Business Awards 2015 by winning three awards. They…
Jabra extends commitment to contact centre industry with an upgraded product
Jabra extends its commitment to the contact centre industry with an upgraded product – Jabra upgrade…
3 Strategies To Prevent (or Mend) Customer Service Mishaps
3 Strategies To Prevent (or Mend) Customer Service Mishaps – Jonathan Sharp of Britannic Technologies reveals…
Have You Realised Your Potential Yet?
Have you realised your potential yet? Holger Reisinger of Jabra discusses that although you maybe a…
ContactBabel – Inner Circle Guide to Cloud-based Contact Centre Solutions
ContactBabel Analyst report: Cloud-based Contact Centre Solutions definitive 2012 “Inner Circle Guide to Cloud-based Contact Centre…
CCMA Award Winners – Joanne Silner Contact Centre Manager of the Year 2015
In our continuing series of interviews with the CCMA’s UK Contact Centre National Awards 2015 winners…
CCMA Award Winner: Ann McCormack of Sky UK
Visitors and subscribers to contact-centres.com will realise that we are great supporters of the CCMA (Call…
Jabra is Searching for the UK & Ireland’s SuperAgents
Jabra is searching the UK & Ireland’s SuperAgents – Article by Nigel Dunn Managing Director Jabra…
Sabio White Paper: Customer Contact Technology Trends 2015
White Paper: Customer Contact Technology Trends 2015 – Transforming contact centre performance by taking advantage of…
Sabio ‘Transforming Customer Contact’ Conference
Sabio are holding a ‘Transforming Customer Contact’ Conference on the 18th June 2015 at the Brewery,…
CCMA – UK National Contact Centre Awards and the winners are…
CCMA – The UK National Contact Centre Awards are the longest established Contact Centre Awards in…
Webhelp UK Scoops Silver ‘Customer Experience Champion’ at CCMA Awards
Leading customer experience provider, Webhelp UK, took the silver award for ‘Customer Experience Champion’ at last…
4net Technologies finalists in 2 categories of the Comms Business Awards 2015
Communications and Service Experts, 4net Technologies have once again been named as finalists in two categories…