Webhelp UK Go Green at Glasgow Primary School

Green fingered staff from Webhelp UK’s Glasgow customer experience centre have been chipping in at a…

Serco announces new contact centre partnership with JD Williams

Serco, the international service company is delighted to announce today the start of its ten year…

Voice Sheffield launches recruitment drive at Contact Centre

Voice Sheffield is launching a major recruitment drive for January 2015. With five important new campaigns…

Ant Marketing recognises Outstanding Talent at Contact Centre Awards 2014

Sheffield based Outsourcer Ant Marketing recognised the company’s outstanding talent at their Christmas Party with CEO…

Award short-listing shows innovative RESPONSE

The 2015 Professional Planning Forum Innovation Awards Finalists has been announced, with leading UK customer management…

Connect Assist celebrate Ninth Birthday since launch of Contact Centre

Cardiff based Helpline provider Connect Assist have celebrated the 9th Birthday since the launch of their…

Firstsource creates new jobs at Middlesbrough contact centre

Firstsource Solutions is creating 40 new jobs after winning a major telecoms contract at its Middlesbrough…

Firstsource recruitment drive at Middlesbrough contact centre

Firstsource have announced a recruitment drive at its Middlesbrough based contact centre after securing an outsource…

Griffin Place Communications Create 300+ jobs

Griffin Place Communications (GPC), a new contact centre outsourcer specialising in customer care and lead generation…

Contact Centre Outsourcer Fluent Communication celebrates 4th birthday!

Fluent Communication, Sheffield’s award winning multi-channel outsource contact centre have celebrated its fourth year of trading.…

RESPONSE’s Brian Bannatyne named ‘Chief Executive of the Year’

Leading UK customer management specialists RESPONSE were celebrating more success after taking home another top accolade…

Parseq generates 150 new roles at Sunderland 2Touch contact centre

Parseq has moved a step closer to its £100m turnover goal with the creation of 150…

LateRooms announce outsource of customer service roles

It has been reported that LateRooms are set to outsource part of its customer service operation…

Answering4U’s Contact Centre rings the changes with superfast broadband

Answering4U, a contact centre business based at Shipley, has boosted its customer service capability and made…

EE and Webhelp UK Officially Open Derby Contact Centre

EE and Webhelp UK hosted an event to mark the official launch of their new contact…

Echo ‘The Tower of London Remembers’

Recent average call levels of 350 a day peak to 6,500 following Her Majesty the Queen’s…

RESPONSE Group delivers growth in contact centre outsource market

The RESPONSE Group has continued to make excellent progress in the year to June 2014. The…

RESPONSE’s Contact Centre staff has got talent!

Fun loving employees at leading UK contact centre, RESPONSE, have shown that when it comes to…

JD Williams to outsource Contact Centre to Serco

JD Williams to outsource Manchester Contact Centre to Serco – Local jobs protected and will remain…

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