Ulster Bank, in conjunction with its parent company Royal Bank of Scotland, are set to create…
Tag: Outsource
Outsource – Contact Centre Map of the UK
The UK still provides a great opportunity for Contact Centre outsourcing, and there has been a…
Echo Managed Services Launch Out-Of-Hours Service
Echo Managed Services helps organisations broaden their customer engagement with comprehensive new Out-Of-Hours service Outsourced customer…
Serco confirms contract award to support the delivery of careers guidance
Serco, the international service company, has secured a new three year contract for delivering contact centre…
Cognia selected by Griffin Place for cloud PCI DSS Processing
Cognia, the leading provider of secure, cloud PCI compliant payment processing solutions today announces, Griffin Place…
Capita Employee Benefits secure new contact centre site in Darlington.
Capita Employee Benefits, part of Capita Customer Management, the BPO outsource company, have announced plans to…
Voxpro create Jobs at Cork based contact centre
Voxpro announces Jobs – Cork based multilingual Outsource company Voxpro have announced the creation of 43…
Webhelp UK builds on its partnership with Sky
Webhelp UK, a leading customer experience management organisation, has been awarded the Sky Customer Retention Team…
Webhelp UK Join SKY to raise £50,000 for School in India
Europe’s leading entertainment company, Sky, has teamed up with counterparts at leading customer experience provider, Webhelp…
Saga becomes Comic Relief Contact Centre for 2015
Saga have announced that its Hastings contact centre has been chosen to be an official Comic…
Ansaback: Britons prefer UK based contact centres over discounts
Ansaback; Research conducted by Ipswich based Outsource company Ansaback reveals that Britons prefer to speak with…
Webhelp UK Go Green at Glasgow Primary School
Green fingered staff from Webhelp UK’s Glasgow customer experience centre have been chipping in at a…
Serco announces new contact centre partnership with JD Williams
Serco, the international service company is delighted to announce today the start of its ten year…
Voice Sheffield launches recruitment drive at Contact Centre
Voice Sheffield is launching a major recruitment drive for January 2015. With five important new campaigns…
Ant Marketing recognises Outstanding Talent at Contact Centre Awards 2014
Sheffield based Outsourcer Ant Marketing recognised the company’s outstanding talent at their Christmas Party with CEO…
Award short-listing shows innovative RESPONSE
The 2015 Professional Planning Forum Innovation Awards Finalists has been announced, with leading UK customer management…
Connect Assist celebrate Ninth Birthday since launch of Contact Centre
Cardiff based Helpline provider Connect Assist have celebrated the 9th Birthday since the launch of their…
Firstsource creates new jobs at Middlesbrough contact centre
Firstsource Solutions is creating 40 new jobs after winning a major telecoms contract at its Middlesbrough…
Firstsource recruitment drive at Middlesbrough contact centre
Firstsource have announced a recruitment drive at its Middlesbrough based contact centre after securing an outsource…