Outsourcer Carpeo have secured an outsource contract with the RAC resulting in 40 new jobs at…
Tag: Outsource
Voice joins Job Centre Plus with Back to Work Scheme
Voice has joined forces with Job Centre Plus and employment scheme Back to Work to give…
Dogs Trust selects Echo Managed Services for microchip helpline
Charity extends relationship with Echo Managed Services to help meet 2015/16 deadline for all dogs to…
Capita signs outsource contract with Wycombe District Council
Capita has signed a five year contract to provide Wycombe District Council with a fully integrated…
New jobs at Spark Response contact centre
Spark Response has created 30 new jobs after securing a new contract with one the UK’s…
Webhelp acquires Business Process Outsourcing firm FDI
The Webhelp Group has strengthened its Business Process Outsourcing (‘BPO’) activities with the acquisition of FDI,…
Parseq expands contact centre operations with aquisition of Pure
Business process outsourcer Parseq has acquired Brighton-based charity contact centre Pure as part of its strategy…
Agilisys secures Legal Aid outsource contract and creates 50 new jobs
New jobs will be brought to Clevedon following the news that North Somerset Council’s support services…
RESPONSE shortlisted for CCA Excellence Awards 2014
RESPONSE shortlisted for CCA Excellence Awards 2014 in the following categories: Best Outsourcing Partnership – Hiscox…
Another Heroic Response from Outsourcer
Hard working employees at leading UK contact centre RESPONSE, have shown that when it comes to…
Webhelp volunteers donate 300 hours to local causes
Customer experience professionals from across Webhelp’s UK sites have been giving up their time for local…
Serco lose out on Westminster City Council Outsource Contract
Initial reports indicate that Westminster City Council have not extended an outsource contract with Serco putting…
Vitel launches Contact Centre operation in Glasgow
An enhanced call centre operation that officially launches today in Glasgow is creating 120 new jobs,…
Journeycall move to new Arbroath contact centre
Journeycall has signed the lease for new premises in Arbroath, a move which will allow the…
Webhelp UK receives Healthy Working Award
Webhelp UK in Kilmarnock has been awarded a silver accreditation from the Scottish Centre for Healthy…
Webhelp UK’s Rothesay nominated for top industry award
Webhelp UK’s Rothesay site has been shortlisted for a top industry award at the UK Customer…
GoResponse Rings Up Almost £700 For Macmillan Cancer Support
Kent-based Customer support experts GoResponse held a Summer Fair outside of their offices on Friday, to…
The Offshore Vs. Onshore Contact Centre Debate
Onshore Is Still the Winner with Customers according to CallCare! The offshore contact centre industry has…
Voice Group Contact Centre Staff Raise Money for Hallam FM
CashforKids day and launch 12 month partnership After raising the leading total for CashforKids day in…