Cognia, the leading provider of secure, cloud PCI compliant payment processing solutions today announces, Griffin Place Communications (GPC), is to invest in Cognia’s cloud PCI DSS compliant voice payment processing solution to improve customer experience and payment security.
GPC, the new Wales based contact centre outsourcer specialising in customer care and lead generation with 500+ seat capacity, is already working with several retailers and insurance companies.
Cognia has the world’s first QSA-validated, PCI DSS Level 1 payment processing service on a secure global cloud Infrastructure-as-a-Service platform offering unparalleled security, flexibility and cost effectiveness.
Steve Wigg, Managing Director at GPC, says; “We are seeing more and more demand from companies who recognise the quality of customer service we are able to provide in Wales. Thanks to our partnership with Cognia we will now be able to offer secure PCI compliant phone payment processing twenty four hours a day, all year round.”
Curtis Nash, CEO of Cognia, commented, “We are delighted to be working with GPC. Our PCI cloud live agent and interactive voice applications can transform the payment processing environments of contact centres, not just by de-scoping systems and staff from PCI compliance risk, but also by greatly improving the customer experience, as well as making significant cost savings too”.
Cognia has the world’s first QSA-validated, PCI DSS Level 1 payment processing service on a secure global cloud platform offering unparalleled simplicity, scalability, security and cost effectiveness. As a company with information security at its core we have the technology, experience and expertise to quickly deliver your PCI compliance requirements.