GDPR – 3 Steps to Contact Centre Compliance
What happens next? 3 Steps to contact centre compliance Rob Crutchington at Encoded looks at the impact of GDPR on…
PCI DSS
PSD2 & SCA: How Can We Save Online Sales asks Eckoh
PSD2 & SCA: How can we save online sales? Will your online sales nosedive when PSD2 and SCA hit home…
Payment Security Versus Cost in Contact Centres
Expert insights – Laurie Gablehouse discusses payment security versus cost in contact centres with Simon Beeching of Syntec Could you…
CardEasy wins ‘PCI Award for Excellence’ Award
CardEasy wins third ‘PCI Award for Excellence’ in a row for its successful deployment with global brands Syntec won its…
Two New US patents To Be granted for Eckoh
Two new US patents to be granted – Further validation of Eckoh’s continued innovation in contact centre technology Eckoh plc,…
Strong Contract Momentum Continues at Eckoh
Eckoh, the global provider of secure payment products and customer contact solutions, have announced it continues to experience strong contract…
6 Steps to Card Payment Security in Contact Centres
Syntec’s patented CardEasy system lets your customers enter their card numbers using the touchtone keypad of their own phone, mid-call…
De-scoping from PCI DSS in the Contact Centre
De-scoping from PCI DSS in contact centres: DTMF masking becomes the new standard The third edition of Syntec’s FREE research…
Two PCI Excellence Awards for Eckoh in 2019
Eckoh plc, the global provider of secure payment products and customer contact solutions, has won two awards at this year’s…
DTMF Masking is the New PCI DSS Gold Standard
DTMF masking is the new PCI DSS gold standard for protecting telephone-based payment card data, reveals Syntec’s research Supported by…
Payment Security and Call Centre Predictions 2019
PCI Pal outlines its 2019 payment security and call centre predictions Looking ahead to 2019, Geoff Forsyth, CTO of PCI…
DTMF Masking The New standard in MOTO Payment Security
Latest research and PCI guidelines confirm that DTMF masking is the new standard in MOTO telephone payment security – Simon…
Ultracomms Warns Contact Centres to Review Payment Security
Ultracomms warns contact centres to review processes as telephone payment security watchdog issues strict new guidelines Ultracomms, a leading provider…
Eckoh Welcomes Updated PCI SSC Guidance
Eckoh welcomes the updated PCI SSC guidance to securing telephone payments – Cam Ross, Director of Payment Strategy, Eckoh The…
PCI Pal Achieve PCI-DSS Certification for 7th Consecutive Year
PCI Pal Achieves PCI-DSS Certification for Seventh Consecutive Year PCI-Pal, a secure payments provider to contact centres, have announced it…
U-WFM Partner Key IVR Secure Payments for Contact Centres
U-WFM partners with Key IVR to deliver secure payment solutions for the contact centre U-WFM have announced its partnership with…
Peninsula Group Choose Eckoh CallGuard
Eckoh, the global provider of Secure Payment products and Customer Contact solutions has won a contract with the Peninsula Group…
Ultracomms Showcase Payment Technology at Congress
Ultracomms to showcase innovative secure payment technology at Total Telecom Congress Ultracomms will be attending the Total Telecom Congress to…
Syntec: The Case for PCI DSS in the Contact Centre
PCI DSS in the Contact Centre About the client: The client is a major direct selling cosmetics organisation with a…