AI Speech Recognition Payments: A Strategy for Contact Centres

AI-Powered Speech Recognition Payments: A Strategy for Contact Centres In an era defined by a drive…

Why ‘Pause & Resume’ Systems are NOT PCI DSS Compliant

Why so-called ‘pause and resume’ systems are not PCI DSS compliant – Danny Cresswell of CardEasy…

PCI Pal Achieves AWS Service Ready Designation for Amazon Connect

PCI Pal have announced that it has achieved the Amazon Web Services (AWS) Service Ready designation…

Enhancing Contact Centre Payments Through AI

PCI Pal is Enhancing Contact Centre Payments Through the Power of AI PCI Pal partners with…

NFP Health Deploys PCI Pal to Streamline Contact Centre Payments

NFP Health deploys PCI Pal to streamline contact centre payments PCI Pal expands its work within…

PCI Pal’s ‘Keep Calm and Simplify’ podcast discusses PCI DSS 4.0

PCI Pal has launched a new podcast on its ‘Secure Payments’ channel that covers the intricacies…

Maintain PCI DSS Compliance when Contact Centre Agents Work Remotely

How to maintain PCI DSS compliance when your contact centre agents are working remotely Many merchants…

Route 101 & Semafone Bring PCI DSS to Contact Centres

Route 101 and Semafone Bring PCI DSS Compliant Payment Capabilities to Contact Centre Clients in the…

PCI DSS: The forgotten Superhero of the Contact Centre

PCI DSS: the forgotten superhero of the contact centre – As millions of pounds are lost…

Cirrus Empowers Contact Centre Remote Agents to take PCI Payments  

Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments  – Link Pay+ enables Contact…

Eckoh join Five9 Marketplace as Secure Payments Provider

Eckoh joins the Five9 App Marketplace as the first Secure Payments provider Five9’s customers set to…

Take the headache out of PCI DSS Contact Centre Compliance

New customer payment options take the headache out of PCI DSS compliance for Contact Centres With…

Eckoh Wins Anti-Fraud Solution of the Year 2019

Eckoh’s Secure Payment Portfolio wins the Anti-Fraud Solution of the Year 2019 Eckoh, the global provider…

Encryption or DTMF Masking for Contact Centres? Pros & Cons

Point-to-point encryption (P2PE) vs. DTMF masking for contact centre PCI DSS compliance – What are the…

PCI Pal Urges Businesses to Remove ‘Tick Box’ Mentality

PCI Pal® urges businesses to remove ‘tick box’ mentality to ensure year-round PCI DSS compliance Verizon…

Payment Security Report Shows Drop in PCI DSS Compliance

Verizon’s 2019 Payment Security Report shows drop in PCI DSS compliance Eckoh says achieving and maintaining…

Woodland Trust Enhances Telephone Payment Security

PCI Pal, the secure payments provider to contact centres, has implemented its cloud-based Agent Assist payment…

Eckoh Marks a Decade of PCI DSS Compliance Products

PCI DSS version 4 release coincides with Eckoh’s compliance anniversary Eckoh marks a decade of PCI…

PCI Pal Partners with 8×8 Secure Payments for Contact Centres

PCI Pal Builds on UK Partnership with 8×8 to Offer Secure Payment Services for Contact Centres…

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