Eckoh Wins Contract through Capita Partnership
A new contract win with its UK channel partner, Capita Customer Management Eckoh have announced a new contract win with…
PCI DSS
De-scope to Protect Customer Payment Details from Hackers
“De-scope to protect customer payment details from hackers” urges PCI Pal, in light of high-profile data breaches Following reports* of…
Whitepaper: Card Fraud – It’s time to Act
A practical guide to protecting businesses from fraudsters has been produced by leading communications company Ultracomms in anticipation of tougher…
Contact Centre Compliance Made Simple by Ultracomms
Ultracomms’ solutions are designed to enable customers to overcome the complexities associated with the key regulators and industry compliance bodies….
Syntec Investigates Call Centre Professionals Views
Card Payment Security – Survey Syntec investigates Call Centre Professionals’ views New Data Protection laws are increasing the pressure on…
Ultracomms ‘Secure payments, what’s the fuss all about?’
We’ve all been there right? On the end of the phone when the contact centre agent has asked us to…
US Patents Awarded for Eckoh Secure Payment Innovation
Two New US Patents Awarded for Eckoh’s Secure Payment Innovation Recognising Eckoh’s reputation for innovation in secure payment technology, these…
Ultracomms Warn of Security Risks of Pause & Resume Payment Methods
Ultracomms to attend Call Centre and Customer Services Summit as it warns of security risks of ‘Pause and Resume’ card…
PCI Compliant Contact Centres: Maximising Customer Experience
PCI Compliant Contact Centres: Maximising Customer Experience [EBOOK] The ways in which customer experience can be enhanced is understandably a…
Ultracomms introduce Range of PaySure Solutions at Contact Centre Expo
Ultracomms introduces its range of PaySure solutions to combat payment card fraud at Call and Contact Centre Expo, 2018 Ultracomms,…
Liquid Voice Makes PCI Compliance Easier for Contact Centres
Liquid Voice Makes PCI Compliance Easier for Contact Centres with new payment IVR solution Liquid Voice, a leading provider of…
BT Wholesale Chooses Semafone to Offer Secure Payment Solution
Semafone has been selected to provide its secure payment technology to BT Wholesale’s extensive reseller network. The partnership will broaden…
8×8 & PCI Pal Streamline Payments for Contact Centres
8×8 and PCI Pal partner to streamline payment card compliance for contact centres 8×8, Inc. a leading provider of cloud…
Download: PCI Compliant Contact Centres Maximising Efficiency
There is a common misconception that increased data security measures can often come at the expense of efficiency. Equally, adhering…
CardEasy wins PCI Excellence Award for Success with Staples
CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe Syntec has won its second consecutive…
CallGuard Wins Second PCI Excellence Award for Eckoh
Eckoh plc, the global provider of secure payment products and customer contact solutions, has for the second time won a…
PCI Pal Urges Contact Centres to Stop Capturing Card Data
PCI Pal urges firms to stop capturing payment card data to limit future risk Data breaches are frequently hitting the…
Locus H2O Removes PCI risk from Omni-Channel Contact Centre
Locus H2O Wireless removes PCI risk from omni-channel contact centre A four week integration with TokenEx cloud tokenisation and Syntec’s…
How Contact Centres Can Stop Payment Discrimination
How contact centres can stop payment discrimination – Matt Bryars, CEO and Co-Founder at Aeriandi Payment Card Industry Data Security…