GDPR Compliance – Take a lead from PCI DSS in your contact centre
Robert Crutchington and Matthew Tyler outline how applying the same principles as PCI DSS can help to meet the challenges…
PCI DSS
Major UK Insurer Choose Semafone to Protect Customer Data
Semafone, the provider of secure payment software for contact centres, has signed an agreement with a major UK insurer to…
CardEasy keypad Payment by Phone Rated Avaya Compliant
CardEasy ‘keypad payment by phone’ DTMF payment solution now rated “Avaya Compliant” Syntec, a leading UK network operator and managed…
PCI PAL Assist AllSaints In Becoming PCI Compliant
Who are AllSaints? AllSaints is a global fashion brand based in East London, which operates in twenty-seven countries, with over…
White Paper: PCI DSS in Contact Centres
Syntec release White Paper: De-Scoping Contact Centre Worldwide The updated report presents the findings of Syntec’s investigation into how contact…
PCI-PAL Secures Significant PCI contract
PCI-PAL wins significant PCI contract with global automotive repair group PCI-PAL PLC, a global supplier of PCI[1] – compliant contact centre…
Eckoh Wins Largest US Secure Payments Contract worth $3.7m
Eckoh wins its largest ever US Secure Payments Contract worth $3.7m Latest contract win extends total US payment contract value…
International Win for Syntec CardEasy PCI DSS Solution
International win for Syntec’s CardEasy ‘keypad payment by phone’ PCI DSS solution CardEasy chosen by Micron for PCI DSS compliance…
Ultracomms Host PCI DSS Event at Engage Contact Centre Conference
Ultracomms hosts PCI DSS roundtable at the Engage Future of the Contact Centre Conference Ultracomms, Europe’s first cloud-based contact centre…
Need Help Complying with PCI DSS? The Cloud Has The Answer
Need help complying with PCI DSS? The cloud could have the answer. By Tom Harwood, co-founder and CPO of Aeriandi…
Eckoh and K2C add Secure Payments over Live Chat
Eckoh and K2C add Secure Payments over Live Chat Eckoh becomes the World’s First Level 1 PCI DSS Service Provider…
Businesses Must take Contact Centre Customer Data Seriously
Eckoh urges businesses to take contact centre customer data seriously Eckoh, the global provider of secure payment products and customer…
The 5 things you need to know about PCI DSS Compliance
The 5 things you need to know about PCI DSS compliance in your contact centre The Payment Card Industry Data…
PCI DSS Compliance and How to achieve it?
Robert Crutchington at Encoded takes a closer look at the truth about PCI DSS in the contact centre. We have…
International win for Syntec CardEasy PCI DSS Solution
International win for Syntec’s CardEasy ‘keypad payment by phone’ PCI DSS solution CardEasy chosen by Micron for PCI DSS compliance…
Card Not Present Alarm Bells over Contact Centres
Alarm Bells over Insurance Contact Centres and Card Not Present Imagine getting a burglar alarm fitted to your home. The…
Eckoh Secure Three Major US Contracts Worth $2.5m
Eckoh have announced that it has recently secured three significant contracts in the US worth over $2.5m in total over…
allpay Signs with Eckoh to Secure Telephone Payments
Public sector bill payment services provider, allpay has chosen Eckoh to secure customer payments made over the telephone attheir contact…
Why You Should Use Tech to Shield Payment Card Data
Contact centres should use new technology to shield payment card data from call centre agents & call recordings to stop…