Maintain PCI DSS Compliance when Contact Centre Agents Work Remotely
How to maintain PCI DSS compliance when your contact centre agents are working remotely Many merchants have responded to the…
PCI DSS
Route 101 & Semafone Bring PCI DSS to Contact Centres
Route 101 and Semafone Bring PCI DSS Compliant Payment Capabilities to Contact Centre Clients in the Cloud – Leading CCaaS…
PCI DSS: The forgotten Superhero of the Contact Centre
PCI DSS: the forgotten superhero of the contact centre – As millions of pounds are lost to Coronavirus scams, the…
Cirrus Empowers Contact Centre Remote Agents to take PCI Payments
Cirrus empowers Contact Centre Remote Agents to take PCI compliant payments – Link Pay+ enables Contact Centres transitioning their agents…
Eckoh join Five9 Marketplace as Secure Payments Provider
Eckoh joins the Five9 App Marketplace as the first Secure Payments provider Five9’s customers set to benefit from Eckoh’s market…
Take the headache out of PCI DSS Contact Centre Compliance
New customer payment options take the headache out of PCI DSS compliance for Contact Centres With card fraud and identify…
Eckoh Wins Anti-Fraud Solution of the Year 2019
Eckoh’s Secure Payment Portfolio wins the Anti-Fraud Solution of the Year 2019 Eckoh, the global provider of Secure Payment products…
Encryption or DTMF Masking for Contact Centres? Pros & Cons
Point-to-point encryption (P2PE) vs. DTMF masking for contact centre PCI DSS compliance – What are the Pros and Cons of…
PCI Pal Urges Businesses to Remove ‘Tick Box’ Mentality
PCI Pal® urges businesses to remove ‘tick box’ mentality to ensure year-round PCI DSS compliance Verizon 2019 Payment Security Report…
Payment Security Report Shows Drop in PCI DSS Compliance
Verizon’s 2019 Payment Security Report shows drop in PCI DSS compliance Eckoh says achieving and maintaining compliance can be simpler…
Woodland Trust Enhances Telephone Payment Security
PCI Pal, the secure payments provider to contact centres, has implemented its cloud-based Agent Assist payment security solution with The…
Eckoh Marks a Decade of PCI DSS Compliance Products
PCI DSS version 4 release coincides with Eckoh’s compliance anniversary Eckoh marks a decade of PCI DSS compliance as major…
PCI Pal Partners with 8×8 Secure Payments for Contact Centres
PCI Pal Builds on UK Partnership with 8×8 to Offer Secure Payment Services for Contact Centres Globally The extended partnership…
Cirrus Announce Link Pay + Simple & Secure Card Payment
Cirrus announces Cirrus Link Pay + the simple and secure way to process card payments across all channels Cirrus, award-winning…
Gala Technology partners with SVL Business Solutions
Gala Technology partners with SVL Business Solutions to bring an award-winning PCI Compliance solution to Contact Centre Industry. Gala Technology,…
Semafone adds new accessibility features to Cardprotect Voice+
Semafone adds new accessibility features to award-winning Cardprotect Voice+ payments solution Enabling contact centres to serve all their customers securely,…
GDPR – 3 Steps to Contact Centre Compliance
What happens next? 3 Steps to contact centre compliance Rob Crutchington at Encoded looks at the impact of GDPR on…
PSD2 & SCA: How Can We Save Online Sales asks Eckoh
PSD2 & SCA: How can we save online sales? Will your online sales nosedive when PSD2 and SCA hit home…
Payment Security Versus Cost in Contact Centres
Expert insights – Laurie Gablehouse discusses payment security versus cost in contact centres with Simon Beeching of Syntec Could you…