Ultracomms Warn of Security Risks of Pause & Resume Payment Methods
Ultracomms to attend Call Centre and Customer Services Summit as it warns of security risks of ‘Pause and Resume’ card…
PCI DSS
PCI Compliant Contact Centres: Maximising Customer Experience
PCI Compliant Contact Centres: Maximising Customer Experience [EBOOK] The ways in which customer experience can be enhanced is understandably a…
Ultracomms introduce Range of PaySure Solutions at Contact Centre Expo
Ultracomms introduces its range of PaySure solutions to combat payment card fraud at Call and Contact Centre Expo, 2018 Ultracomms,…
Liquid Voice Makes PCI Compliance Easier for Contact Centres
Liquid Voice Makes PCI Compliance Easier for Contact Centres with new payment IVR solution Liquid Voice, a leading provider of…
BT Wholesale Chooses Semafone to Offer Secure Payment Solution
Semafone has been selected to provide its secure payment technology to BT Wholesale’s extensive reseller network. The partnership will broaden…
8×8 & PCI Pal Streamline Payments for Contact Centres
8×8 and PCI Pal partner to streamline payment card compliance for contact centres 8×8, Inc. a leading provider of cloud…
Download: PCI Compliant Contact Centres Maximising Efficiency
There is a common misconception that increased data security measures can often come at the expense of efficiency. Equally, adhering…
CardEasy wins PCI Excellence Award for Success with Staples
CardEasy wins another ‘PCI Award for Excellence’ for its success with Staples in Europe Syntec has won its second consecutive…
CallGuard Wins Second PCI Excellence Award for Eckoh
Eckoh plc, the global provider of secure payment products and customer contact solutions, has for the second time won a…
PCI Pal Urges Contact Centres to Stop Capturing Card Data
PCI Pal urges firms to stop capturing payment card data to limit future risk Data breaches are frequently hitting the…
Locus H2O Removes PCI risk from Omni-Channel Contact Centre
Locus H2O Wireless removes PCI risk from omni-channel contact centre A four week integration with TokenEx cloud tokenisation and Syntec’s…
How Contact Centres Can Stop Payment Discrimination
How contact centres can stop payment discrimination – Matt Bryars, CEO and Co-Founder at Aeriandi Payment Card Industry Data Security…
DTMF Payment Solution For The Contact Centre
DTMF payment solution for the contact centre using Syntec’s CardEasy payment solution Using Syntec’s patented CardEasy managed service, your customers…
PCI DSS: 3 Surprises from the latest contact centre report
PCI DSS: 3 Surprises from the latest contact centre report – Robert Crutchington at Encoded takes a closer look at…
Eckoh Celebrates PCI DSS Speech Payments with Premier Inn
Eckoh celebrates four years of PCI DSS compliant speech payments with Premier Inn According to research, despite the many different…
Safeguarding your Contact Centre against Employee Misconduct
Safeguarding your Contact Centre against employee misconduct – Jane Goodayle, Marketing Director, PCI Pal With the busy pre-Christmas shopping periods…
70% of Contact Centres Still Read Sensitive Data Aloud
70 per cent of contact centres require customers to read sensitive data aloud, increasing security risks Global survey of contact…
The Scary Truth of Customer Security in the Contact Centre
Facing up to the scary truth of customer security in contact centres Thomas Rodseth, VP of Product & Marketing at…
Pause and Resume is Dead in the Contact Centre
Pause and resume is dead in the contact centre – Simon Beeching Syntec We ran a webinar recently about PCI…