Torfaen Council select outsourcer Griffin Place Communications Place Communications (GPC) has been selected by Torfean County Borough Council to provide training courses in contact centre services as part of their Work Programme to help candidates find employment.

GPC was selected following its in-depth recruitment and training for agents at its new centre in Wales and its partnership for excellence through Cognia, a leader in cloud compliance solutions. Cognia has the world’s first QSA-validated, PCI DSS Level 1 payment processing service on a secure global cloud infrastructure platform offering unparalleled flexibility, security and cost effectiveness.

Spokesperson for Torfaen Training commented; “We are delighted to work with GPC who have invested in best of breed training and technology. Our candidates are able to work alongside GPC employees and applicants with the goal of finding gainful employment at the end of the training course. We have had great success with 75% of our candidates being employed.”

Steve Wigg, Managing Director at GPC, commented; “We are delighted to work with Torfaen County Borough Council and to be recognised for our training excellence and market leading PCI compliant communications solutions through our technology partner, Cognia”.

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