Teleperformance Contact Centre Win NHS contract
Teleperformance contact centre has been awarded a three-year outsource contract (with an option to extend up to five years) to…
Contracts
Echo-U Celebrate with Outsource Contract Win with LV=
Leading contact centre Echo-U South is celebrating a recent contract win with life and pensions provider LV=. The news also…
HGS wins contract with Money Advice Service
Hinduja Global Solutions Ltd. (HGS), has announced that its subsidiary Hinduja Global Solutions UK Ltd has been awarded a new…
BBC Renews Capita Contact Centre Contract
Broadcaster BBC renews Capita Audience Services contact centre contract – New contract extends long-term BBC partnership to 25 years Capita…
Eckoh Wins Largest US Secure Payments Contract worth $3.7m
Eckoh wins its largest ever US Secure Payments Contract worth $3.7m Latest contract win extends total US payment contract value…
GCI Secure Contract for eg Operational Intelligence®
First contract win through partnership with GCI to distribute eg operational intelligence® software within the public sector eg solutions plc,…
Eckoh Wins New Contract With UK Mobile Operator
Eckoh have announced that it has secured a significant new four-year contract with its UK channel partner, Capita Customer Management.…
Maintel Helps Derby City Council bring Contact Centre In-House
Maintel helps Derby City Council bring its contact centre support back in-house – Firm wins two year managed service contract…
Spark Response Secures Contract with Weight Watchers
Spark Response secures contract with Weight Watchers which sees UK customer service operations re-shored to Gateshead Contact Centre Gateshead based…
easyJet Create 37 Jobs at Webhelp Contact Centre
easyJet, Europe’s leading airline has created 37 new jobs at leading global customer experience and business process outsourcing company, Webhelp.…
Hull City Council Agree Outsource Partnership with Civica
Hull City Council agrees Outsource Partnership with Civica to run their contact centre services ahead of its year as UK…
Sitel UK Awarded National Citizen Service Contract
Outsourcing customer experience experts, Sitel UK, has been awarded a contact centre contract to provide contact centre services for the…
eg Solutions Secures Landmark Contract in Asia Pacific
eg solutions plc (AIM: EGS), the back-office workforce optimisation company, is pleased to announce that it has signed its first…
Webhelp Win The Scottish Children’s Lottery !
Leading global customer experience and business process outsourcer, Webhelp, is celebrating a lottery win after being chosen to provide customer…
Eckoh Secure Three Major US Contracts Worth $2.5m
Eckoh have announced that it has recently secured three significant contracts in the US worth over $2.5m in total over…
Journeycall Secures ATOC Outsource Contract Extension
Journeycall has secured another year of their existing contract with ATOC (Association of Train Operating Companies) from 17th January 2017. …
eg solutions Secure Office Optimisation Contract
eg solutions plc back office optimisation software is to be used by a leading social networking corporation in a new…
Unilever Select Webhelp to Deliver Customer Contact
Global customer experience and business process outsourcer, Webhelp, has been selected by international consumer goods giant Unilever, to deliver customer contact…
Capita Secure Rail Outsource Customer Service Contract
Capita has been awarded a four-year contract to provide customer and fulfillment services to First Rail, part of FirstGroup. FirstGroup…