Synthetix assist Acas Helpline to assist 5,000 customers each week

Workplace experts, Acas, have launched a new service called Helpline Online. Multi-channel customer service software company…

Kcom helps Leeds United get on the ball with ticket demand

Kcom, part of the KCOM Group, has signed a five year contract with Leeds United to…

Capita awarded contract with Lambeth Council

Capita’s local government services business has secured a £3.4m contract with Lambeth Council to manage customer…

Eckoh secures partnership agreement with Capita

Eckoh plc have announced that it has secured a five-year contract with Capita Customer Management to…

Sabio Inks Managed Service Deal With Yorkshire Building Society

Five-year agreement will see MSP look after customer services systems for financial institution Contact centre managed…

Powerdial Services To Deploy SmartVoice Viewpoint With Customers Across The UK

Powerdial Services, one of the UK’s leading convergence specialists, is deploying the new SmartVoice Viewpoint customer…

Chill Insurance awards AirSpeed Telecom contact centre contract

Online insurance broker Chill has awarded AirSpeed Telecom a €500,000 three-year contract to establish a next-generation…

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