Synthetix assist Acas Helpline to assist 5,000 customers each week
Workplace experts, Acas, have launched a new service called Helpline Online. Multi-channel customer service software company Synthetix has been appointed…
Contracts
Kcom helps Leeds United get on the ball with ticket demand
Kcom, part of the KCOM Group, has signed a five year contract with Leeds United to help them manage ticket…
Capita awarded contract with Lambeth Council
Capita’s local government services business has secured a £3.4m contract with Lambeth Council to manage customer services across a broad…
Eckoh secures partnership agreement with Capita
Eckoh plc have announced that it has secured a five-year contract with Capita Customer Management to provide technology support to…
Sabio Inks Managed Service Deal With Yorkshire Building Society
Five-year agreement will see MSP look after customer services systems for financial institution Contact centre managed service provider Sabio has…
Powerdial Services To Deploy SmartVoice Viewpoint With Customers Across The UK
Powerdial Services, one of the UK’s leading convergence specialists, is deploying the new SmartVoice Viewpoint customer feedback solution with customers…
Chill Insurance awards AirSpeed Telecom contact centre contract
Online insurance broker Chill has awarded AirSpeed Telecom a €500,000 three-year contract to establish a next-generation contact centre at their…