Webhelp Secure Two Retail Outsource Contracts
Webhelp has secured two new significant contracts with retailers Freemans Grattan Holdings and BrightHouse. Both companies have appointed Webhelp on…
Contracts
Journeycall secures Transport for London (TfL) contract
Journeycall has been awarded its first contracts as part of a highly sought-after framework agreement for Transport for London (TfL)…
Sinclair Voicenet Awarded Nationwide Support Contract by Ageas Retail
Ageas Retail Ltd, one of the UK’s largest insurance intermediaries, has awarded Sinclair Voicenet a major contract for the maintenance…
Barchester Healthcare streamlines customer journey with Echo
Barchester Healthcare, one of the UK’s largest independent residential care providers, with over 200 homes across the UK, is working…
Expolink Announce Partnership with Walker Logistics
Expolink Europe, the Chippenham based outsource contact centre, have announced a new partnership with supply chain services company, Walker Logistics.…
Thames Water extends Capita Outsource contract
Thames Water extends Capita Customer Management Outsource contract – Thames Water has awarded Capita Customer Management a five year contract…
Echo Secure Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support a newly launched, high-profile…
Eckoh plc Wins Secure Payments Contract with Co-operative Group
Eckoh plc have announced that it has secured a new contract for its secure payment solution CallGuard with The Co-operative…
Contact Centre Outsourcer Expolink wins The Entertainer Contract
Contact centre Outsource experts, Expolink Europe, have announced a new client acquisition in the form of the UK’s largest independent…
Ormuco Select MigSolv as UK Data Centre Partner
Ormuco, today announces it has chosen MigSolv as its UK data centre partner. The partnership will allow Ormuco to deliver…
Customer Service Vitally Important when renewing Mobile Phone Contracts
Customer Service Vitally Important when renewing Mobile Phone Contracts – Customer service is becoming increasingly important as a reason why…
Expolink Contact Centre Announces Contract Win with Sutton and East Surrey Water
Expolink Contact Centre Announces Contract Win with Sutton and East Surrey Water Outsourced contact centre experts, Expolink Europe, have announced…
Eckoh PLC International Secure Payment Contract Wins
Eckoh PLC International Secure Payment Contract Wins Eckoh the global provider of secure payment products and customer service solutions, is…
Shop Direct appoints webhelp to transform Digital Customer Service
Shop Direct, the UK’s largest multi-brand digital retailer, has announced a new partnership with customer experience solutions provider, Webhelp, as…
Eckoh Provides Hillarys with secure phone payment solutions
Secure payment solutions and multi-channel customer service provider Eckoh, has won a new three year contract to supply additional payment…
Content Guru provide Cloud Contact Centre Services to Chubb
Content Guru and KPN Secure Deal with Chubb to provide Cloud Contact Centre Sevices Content Guru’s Dutch team and Benelux…
Intelecom Selected by fm24 for Facilities Management Help Desk
Intelecom, a provider of cloud-based contact centre solutions and its partner Strategic Communications Services (SCS) have announced that fm24 has…
Civica appointed to Worcestershire Council contact centres
Civica appointed to Worcestershire Council contact centres -Local partnership to sustain and improve services while saving up to £2.6m Customer…
Emirates chooses BT for global contact centre virtualisation
Emirates and BT today announced a six-year deal, where BT will provide global contact centre managed services to support the…