Ant Marketing To Open New Sheffield Contact Centre
Ant Marketing announce the opening of an additional contact centre in Sheffield employing 80 new staff. Following a new client…
Outsource
Arvato Secures Contact Centre Contract Extension
Business process outsourcing (BPO) partner Arvato has secured a three-year multi-agency contract extension from the Department for Transport (DfT) as…
Private Sector Dominates Outsourcing
Private sector dominates UK outsourcing market in Q1 2019 Businesses signed deals worth £648 million between January and March, according…
What To Expect When Outsourcing To South Africa
“What To Expect When Outsourcing your contact centre to South Africa: Direct Line share their experience” South African contact centre…
Teleperformance Win Outsource Contact Centre Contract
Teleperformance has announced that it has secured a contact centre outsource contract supporting the Construction Skills Certification Scheme (CSCS). The…
Government Outsource Spend Highest Since 2015
Government outsourcing spend reaches highest level since 2015 Sharp growth in technology investment saw public sector spending climb to £2.9…
Teleperformance Wins Major Banking Outsource Contract
The UK banking group CYBG has extended its outsource contact centre contract with Teleperformance, the worldwide leader in outsourced contact…
Teleperformance Win E.ON Contact Centre Contract
Teleperformance Wins Major E.ON Customer Service Contract Three-year contract announced to provide Customer Service and Sales Through Service activities. Teleperformance…
Teleperformance Contact Centre Win NHS contract
Teleperformance contact centre has been awarded a three-year outsource contract (with an option to extend up to five years) to…
Answer4u The Nottingham Contact Centre On The Up
Answer4u the Nottingham based contact centre outsource company is on the up after increasing its revenue growth and topping the…
Government Outsourcing Strongest Quarter Since 2016
Government outsourcing records strongest quarter since 2016 as UK market rebounds Public sector outsourcing spend reached £1.42 billion between July…
Echo-U Celebrate with Outsource Contract Win with LV=
Leading contact centre Echo-U South is celebrating a recent contract win with life and pensions provider LV=. The news also…
Mobeus Invests In Ventrica Contact Centre
Ventrica, a European, award-winning, outsourced contact centre, has attracted a £9 million investment from Mobeus Equity Partners. Ventrica provides intelligent,…
Ago Outsourcing 240 Jobs at Gateshead Contact Centre
Ago Outsoucing have announced the creation of 240 jobs in Gateshead as the company open their new contact centre on…
Kura Becomes Largest Independent Outsourcer in UK
Kura has today announced that it has acquired the contact centre division of Parseq and Stellar Europe Limited and in…
Parseq Sells Contact Centre Division Following Successful Turnaround
Parseq, the international business process outsourcing firm, has announced the sale of its contact centre division to Scotland-based customer services…
Thomas Cook Partner with Webhelp at Falkirk Contact Centre
Thomas Cook, one of the world’s leading holiday companies, today announces the transfer of its Falkirk contact centre to Webhelp…
Contact Centre Outsourcer Ventrica Expands Second Site
Outsourced contact centre Ventrica expands its second site to meet growing demand for its services with up to 200 new…
HGS wins contract with Money Advice Service
Hinduja Global Solutions Ltd. (HGS), has announced that its subsidiary Hinduja Global Solutions UK Ltd has been awarded a new…