Contact Centre Reach Out to Customers hit by COVID
Sigma Financial Group’s Contact centre staff Reach:Out to energy customers hit by Covid storm An outsourcing firm which provides customer…
Sigma Financial Group’s Contact centre staff Reach:Out to energy customers hit by Covid storm An outsourcing firm which provides customer…
Enfield Council extends specialist contact centre partnership with Civica Civica, a global leader in software for public services, has extended…
Jobs boost as 118 448 moves to Hemel Hempstead – Directory Enquiries Service, 118 448, has signed a contract with…
Capita signs Outsource customer service contract with Irish Water which will be handled by Capita’s Cork based contact centre. Capita…
PTI Cymru secure new contact centre contract win with the Rail Delivery Groups’ ‘Rail to Refuge’ programme PTI Cymru, which…
Shattering the myth – why there’s more to outsourcing contact centres than cutting costs – Cyril Molitor, CEO of Woven,…
Is The UK ending its long-distance love affair with foreign contact centres. However, this has raised the long-standing issue of…
Arise, the Limerick based contact centre outsource company, have announced that are set to make at least 40 job cuts…
BT completes 100% onshoring of customer service calls to the UK and Ireland to deliver personal and local customer service…
Contact centre outsource company The Contact People, based in Wavertree, Liverpool have announced as recruitment drive at their Contact Centre…
Webhelp is Growing in Larbert as Award-Winning Sky Mobile Team Adds 120 New Permanent Roles Helping to bring some festive…
Huawei has chosen Teleperformance to manage their UK customer service and technical support through Teleperfomances’s Bristol contact centre Teleperformance has…
Government Contracts Push UK Outsourcing Market to 12 Month High according to Arvato UK Outsourcing Index. Outsourcing contracts worth £1.61…
Capita plc have announced an extension of its longstanding customer experience partnership with the National Trust, in a five-year contact…
VeriCall Partner Gala Technology to support secure Omni-Channel Contact Centre Payments. Outsourced contact centre specialists, VeriCall have announced an exciting…
Infosys BPM has acquired a 1,400 seat contact centre company Eishtec for an undisclosed figure; Eishtec was established in 2011…
EC Outsourcing have opened a contact centre in Sheffield which could bring up to 250 new jobs in the area…
VeriCall Receives Ministerial Seal of Approval As They Announce 118 118 Contract Win The Scottish Government’s Minister for Trade, Investment…
Increased government spending sees UK outsourcing market rebound in Q2 2019 Outsourcing contracts worth £938 million were signed between April…