Capita secures public sector contact services contract worth up to £31m with UKHSA Capita plc have…
Tag: Outsource
Capita Secures Extension to Transport for London Contracts
Capita plc have announced that it has secured a five-year contact centre extension for its two…
ESP Group Secures Contact Centre Outsource Hospitality Contract with ibis
ESP Group has secured a new contact centre outsource contract with ibis Edinburgh Centre St Andrew…
TTEC & Volkswagen Group UK Expand Collaboration with 7 Year Agreement
TEC have announced a seven-year contract extension with Volkswagen Group UK, advancing a strategic collaboration focused…
Capita Extends Contact Centre Partnership with Major Distribution Client
Capita extends eight-year contact centre partnership with major distribution client through new contract renewal. Capita has…
CallCare Secures Contract with Rochdale Borough Council
CallCare Secures Contract with Rochdale Borough Council to Deliver Out-of-Hours Contact Centre Services CallCare has been…
HM Revenue & Customs Awards Capgemini Contact Centre Contract
HM Revenue & Customs has selected Capgemini as the lead supplier for a £600m contract to…
TP Secure 3-Year ScotRail Contact Centre Outsource Contract
TP appointed by ScotRail to deliver multi-channel customer contact services TP has been awarded a new…
Serco Awarded Government Contract to Deliver Contact Centre Services
Serco Awarded £63m Contract to Deliver Multi-Channel Contact Centre for Key UK Government Services Serco has…
Capita Secured Two‑Year Contact Centre Services Contract
Capita extends eight-year contact centre services partnership with major distribution client through new contract renewal Capita…
Moneypenny Contact Centre Marks 180 Million Conversations
Moneypenny Contact Centre Marks 180 Million Conversations and Counting Moneypenny has reached a major milestone, having…
Zinc & Octopus Energy Officially Open Contact Centre Floor
Zinc Group have official opened a newly refurbished, Octopus Energy-branded cntact centre floor, marking a significant…
Concentrix Outsource Currys Contact Centre Jobs
Contact centre workers employed by outsourcing firm Concentrix, which provides customer support for Currys, have reacted…
New Research Underlines Importance of Accredited BPO Providers
New research underlines importance of accredited BPO providers – – Following the release of new research, a leading…
Diligenta Contact Centre Staff Escalate Strike Action in Pay Dispute
Diligenta contact centre staff escalate strike action in pay dispute Unite members employed by finance sector…
Capita Selected by Kent County Council to Deliver Contact Centre Services
Capita has been awarded a new contract by Kent County Council (KCC), the largest local authority…
Capita extends Contact Centre Contract with Samsung UK
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that…
Transport for London (TfL) Awards Contact Centre Services Contract to Capita
Capita plc have announced it has been awarded a four-year contract to deliver contact centre services…
AI Sparks Reshoring Boom as Brands set to Bring Customer Services Home
AI sparks reshoring boom as UK brands set to bring customer services home – Tech is…