Customer experience management company, Webhelp UK, have announced that it has surpassed its fundraising ambitions for its 2014 charity partnership with Macmillan Cancer Support.
The customer experience professionals at Webhelp’s sites across the UK raised £27,705.80 for the worthy cause, beating their initial goal of £23,500.
The money raised will go towards supporting the invaluable work that MacMillan provides communities throughout the UK.
The partnership began with Webhelp UK CEO, David Turner, pledging £1000 from his annual Christmas card appeal and a further £1000 per UK site.
Macmillan’s regional fundraisers then visited Webhelp sites during the course of the year, liaising with each sites Charity Ambassador and coordinating a variety of exciting and creative events for staff.
Proceedings kicked off when Webhelp colleagues competed in a virtual challenge to travel from the company’s first UK site in Rothesay, to Paris and back.
Other exciting events included Macmillan’s World Biggest Coffee Morning, where all sites organised cakes and coffee, World Cup dress down day, Halloween dress up days, quiz nights and a onesie walk.
April Davidson, Macmillan Regional Fundraising manager assisted the Webhelp UK teams with their fundraising activities.
April said: “The dedication and enthusiasm of Webhelp’s staff has really left an impression on all of our regional fundraisers and the amazing total raised has surpassed all of our expectations.
“The funds will go towards ensuring that no one has to face cancer alone. Without the help of partners like Webhelp UK we would simply not be able to achieve this”
Beverley Lambert, Head of Human Resources at Webhelp UK, said: “There are currently two million people living with cancer in the UK and statistics indicate this number is due to double by 2030. It is estimated that every diagnosis affects 44 other people including family, friends and colleagues.
“Charitable contribution is a key part of our company ethos and the work that MacMillan Cancer support does really inspired us to go above and beyond. Beating the target we set last year is a testament to the hard work of staff from all of our sites”
On the back of the partnership’s success, Webhelp announced its charity for 2015 will be Cancer Research UK.
Webhelp UK is part of the Webhelp Group; customer experience innovators across a range of digital, social and traditional voice channels to an international client base.
From 10 locations across the UK, Webhelp provides multi and omni-channel services to some of the UK’s most progressive brands and businesses including Sky, EE, Vodafone, First Utility, Office Depot, Mobile by Sainsbury’s & Plusnet. Webhelp UK, which has its operational headquarters in Falkirk, Scotland, has grown its revenues by 112% in the last four years by focusing on value-based outsourcing, omni-channel engagement and experience analytics to create optimal customer journeys.
The Webhelp Group employs 22,000 people from 58 locations worldwide and has its British headquarters in London, England and global headquarters in Paris, France.