Webhelp Appoints Industry Veteran Benjamin Faes UK CEO
Webhelp, a leading global customer experience BPO player, today announces the appointment of Benjamin Faes as CEO of the UK…
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Webhelp Appointment New MD Client Solutions
Contact centre outsource Webhelp expands Leadership Team further with Appointment of new MD Client Solutions, Samantha Williams Webhelp announces appointment…
Webhelp Lifts 4 Awards at ECCCSA Awards
Webhelp lifts 4 awards at the European Contact Centre & Customer Service Awards (ECCCSA) including Gold for Best Pan European…
Webhelp Scores a Hat Trick at CCA Excellence Awards
Webhelp has picked up three top Awards at this year’s prestigious 2022 Contact Centre Association (CCA) Excellence Awards. Taking home…
Customer Experience Innovation Set For Exponential Growth
Customer experience innovation set to undergo exponential growth in contact centres over the next decade, research finds Customer contact centre…
Webhelp Acquires OneLink to Expand Operations
Global BPO Webhelp Acquires OneLink to Expand contact centre Operations for Customer Experience Services and Solutions Complementary CX brands bring…
Webhelp Announce 120 Jobs at Lambert Contact Centre
Webhelp is Growing in Larbert as Award-Winning Sky Mobile Team Adds 120 New Permanent Roles Helping to bring some festive…
All Consumers Want is Responsive Customer Service
New YouGov Research Shows Consumers of All Ages Want Responsive Customer Service and Data Security Nearly two-thirds would pay more…
Consumers of All Ages Want Responsive Customer Service
New YouGov Research Shows Consumers of All Ages Want Responsive Customer Service and Data Security from contact centres Nearly two-thirds…
Webhelp & SKY Scoop Hat Trick of Awards
Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home the award for Best…
Outsourcer Webhelp Nominated For Contact Centre Awards
An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing (BPO) expert, Webhelp, which…
Thomas Cook Partner with Webhelp at Falkirk Contact Centre
Thomas Cook, one of the world’s leading holiday companies, today announces the transfer of its Falkirk contact centre to Webhelp…
Webhelp Make Waves in Dunoon Beach Clear Up
Webhelp UK, one of the country’s leading business process outsourcers (BPO), has teamed up with The GRAB Trust to work…
Vodafone & Webhelp Refurbished Contact Centre
Vodafone UK and Webhelp celebrate £1m refurbishment of Kilmarnock contact centre Vodafone UK and customer experience company, Webhelp, celebrated a…
Is This Black Friday Set To Be Bigger Than Ever?
Leading global customer experience expert, Webhelp, which provides customer contact solutions for one of the UK’s largest online retailers, says…
Online Shopping Makes UK Consumers Happy
Online Shopping Makes UK Consumers Happy – 98% said they were satisfied with their most recent purchase – 94% said…
Content Guru & Webhelp Customer Engagement Partnership
Content Guru has entered into an important new partnership with leading global customer experience expert, Webhelp. This partnership will see…
Webhelp – The Award Nominations keep on coming!
Webhelp Nominated for Nine Awards in Customer Experience, HR and Environment November will be a busy month of awards ceremonies…
Is Online Check-In As Popular As It Should Be?
The days of standing in a huge queue at an airline check-in desk to kick start your holiday or travel…