Leading UK customer management specialists RESPONSE were celebrating more success after taking home another top accolade…
Tag: Outsource
Parseq generates 150 new roles at Sunderland 2Touch contact centre
Parseq has moved a step closer to its £100m turnover goal with the creation of 150…
LateRooms announce outsource of customer service roles
It has been reported that LateRooms are set to outsource part of its customer service operation…
Answering4U’s Contact Centre rings the changes with superfast broadband
Answering4U, a contact centre business based at Shipley, has boosted its customer service capability and made…
EE and Webhelp UK Officially Open Derby Contact Centre
EE and Webhelp UK hosted an event to mark the official launch of their new contact…
Echo ‘The Tower of London Remembers’
Recent average call levels of 350 a day peak to 6,500 following Her Majesty the Queen’s…
RESPONSE Group delivers growth in contact centre outsource market
The RESPONSE Group has continued to make excellent progress in the year to June 2014. The…
RESPONSE’s Contact Centre staff has got talent!
Fun loving employees at leading UK contact centre, RESPONSE, have shown that when it comes to…
JD Williams to outsource Contact Centre to Serco
JD Williams to outsource Manchester Contact Centre to Serco – Local jobs protected and will remain…
Webhelp thrill-seekers raise £3,600 with charity skydive
A daring team from Falkirk Outsourcer Webhelp UK have taken on a skydive to raise money…
Webhelp recognised as Major Contender in Everest Group’s Contact Centre Outsourcing Report
Webhelp has been acknowledged as a Major Contender in the global customer experience market, in the…
Voice continues to expand with four new appointments
Scott Johnson and Chris Woolley have both been appointed Operations Managers at Voice. Scott already has…
Echo Managed Services delivers for ‘The Tower of London Remembers’ event
15,000 calls handled in first two weeks alone Echo volunteers visit Tower to ‘plant’ poppies to…
Sitel New Coventry Contact Centre Plans Unvieled
Sitel have unveiled plans to open a new site in Coventry to add to its nationwide…
RESPONSE Exceeds CCA Standard
RESPONSE has once again demonstrated its commitment to the highest standards in customer excellence having successfully…
Converso announce 100 Jobs at Southend Contact Centre
Outsourcer Converso have announced the recruitment of up to 100 staff at their Southend on Sea…
Convergys’ Derry Contact Centre goes Live
Convergys Corporation have hosted a formal grand opening of the company’s new contact centre in Derry.…
Concentrix to Create Jobs in Scotland with New Global Delivery Centre
Five hundred full-time jobs could soon be available in Inverclyde thanks to a Regional Selective Assistance…
ResQ announce 50 new jobs at Hull based contact centre
It has been reported that Hull based outsourcer ResQ is creating an additional 50 posts on…