Content Guru Wins at Ventana Research Digital Leadership Awards 2019 Global leader in cloud contact centre…
Category: – Company Info
4net Technologies Win Award for Connecting Wales Initiative
4net Technologies wins top tech award for Connecting Wales initiativeAn innovative Welsh local government initiative, which…
4net Technologies scoops Avaya Partnership Award
Avaya names 4net Enterprise Cloud Partner of the Year at Dubai ceremony 4net Technologies has been…
How Contact Centres Can Prepare For A Brexit Blitz
How Contact Centres Can Prepare For A Brexit Blitz – Jeremy Payne Enghouse Interactive looks at…
Jabra Announces UKI Partner Conference Awards Winners
Jabra announces the worthy winners of its annual Channel Awards, held on the 6th November as…
Is Tech Holding You Back from Delivering Exceptional CX?
Is technology holding you back from delivering exceptional customer service? 5 ways to buck the trend…
The New Era of Customer Experience Intelligence
Teleopti, a Calabrio company, shares a 5-point plan for the new era of Customer Experience Intelligence…
Moneypenny Moves to the Digital Contact Centre
Moneypenny Moves to a Digital Contact Centre – Jabra Engage 50 and Twillo Flex takes customer…
Puzzel Challenger in Magic Quadrant for Contact Centre Service
Puzzel positioned as a Challenger in Gartner’s Magic Quadrant for Contact Centre as a Service, Western…
Britannic Technologies on Network Services 2 for Contact Centre Solutions
Britannic Technologies announced it has been awarded a place on the Crown Commercial Service’s (CCS) Network…
Acquisition Expands Enghouse Contact Centre Presence in France
Enghouse Systems Limited have announced it has acquired Eptica S.A. which is based in the Paris…
Content Guru Leader in Gartner Magic Quadrant
Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant…
Free Download – CX Decision Makers Guide 2019-2020
Create exceptional customer experiences and set yourself apart from your competition What do my customers want?…
Puzzel taps into the power of AI to launch Agent Assist
Puzzel taps into the power of Artificial Intelligence to launch Agent Assist Latest release supports a…
Puzzel Appoints Rob Wiles as Partner Channel Director
Puzzel appoints Rob Wiles as Partner Channel Director – Appointment marks the launch of company’s new…
4net Expand Range of Services to UK Public Sector
4net Technologies expand range of services to UK public sector under latest framework announcement 4net Technologies…
Triple win for 4net at Comms National Awards
Triple win for 4net at Comms National Awards – Manchester-based SME takes top award for innovation…
Delivering Customer Service in the Digital Age
Enghouse Interactive White paper – Delivering Customer Service to contact centres in the Digital Age To…