Britannic Technologies Launch Free INBOX Software & Support

Britannic Technologies Launch Free INBOX Software & Support during COVID-19 Pandemic Britannic Technologies, have announced they…

Jabra Evolve2 Range. Next Generation of Evolve Range

Jabra pioneers new business standard for concentration and collaboration: the Evolve2 contact centre headset range –…

Sensée Announces 1,000 Work-At-Home Contact Centre Jobs

Sensée announces 1,000 new UK work-at-home contact centre jobs Homeworking specialist Sensée is creating 500 new…

Enghouse Interactive’s Working From Home – Try Vidyo for Free

Your Free Trial – Real-Time Video Communication Platform To support your business in a time when…

Low-Code Technology Boosts the Growth of Specialist Bank

Hampshire Trust Bank (HTB) is a digitally-focussed specialist bank staffed by experts that enable UK businesses…

Sensée Create Tech To Deploy Contact Centre Workers At Home

Sensée creates technology ecosystem for businesses to easily deploy contact centre workers at home Homeworking specialist…

Content Guru Expand in US & Enhances Partner Programme

Content Guru expands US team and enhances global partner programme Commitment to US growth and partner…

NI Executive Ministers Announce 300 job Investment by Sensée

NI Executive ministers announce unique 300 job investment by Sensée that will see the creation of…

Puzzel Named Finalist in the UK National Innovation Awards

Puzzel named as a finalist in the UK National Innovation Awards 2020 in two categories Puzzel,…

High Quality of Entries for UK National Contact Centre Awards

Quality of entries higher than ever as UK National Contact Centre Awards nominations close – Nominations…

Multi-Generational Consumer Demands in Contact Centres

Meeting Multi-generational Consumer Demands – Jeremy Payne, VP of Alliances, Enghouse Interactive, discusses how your contact…

5 Benefits of Integrated Ticketing in Contact Centres

Long considered a ‘nice to have’, integrated ticketing is now the latest ‘must have’ for successful…

Redwood Technologies recognised in Sunday Times Track 200

Redwood Technologies recognised for global growth in Sunday Times HSBC International Track 200 Bracknell-based privately-owned provider…

IPI Team Up with UK Youth to help People Build Futures

IPI teams up with UK Youth to help young people build bright futures – Reading-based company…

Calabrio Named in Magic Quadrant for Workforce Engagement Management

Calabrio Named a Visionary in Gartner Magic Quadrant for Workforce Engagement Management for Fourth Year Running…

Puzzel delivers chat bot solution to insurance company If

Puzzel delivers new chat bot solution to insurance company If – The Nordic region’s largest insurance…

Unleash Workforce Potential In Your Contact Centre

Unleash your workforce potential in your contact centre with Britannic Technologies’ REWARDS Britannic Technologies solution REWARDS…

Fexco and Workforce Management: A Strategic Alliance

Fexco and Workforce Management: A Strategic Alliance for the Financial Services Industry Setting the Right Technology…

Final Day for Contact Centre Awards Nominations

The CCMA UK (Call Centre Management Association) announces that nominations for the 25th UK National Contact…

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